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All reviewsvilla grouptimeshare presentationquiet poolall inclusive packagesales peopleactivities staffmain poolone bedroom suiteall inclusive planclose to downtownwater aerobicsthe wait staffgreat vacationbeach vendorsfamily vacationocean viewbeach area
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Reviewed July 13, 2017

Villa Del Palmar Puerto Vallarta was an outstanding treat for me and my entire family. We had a great time and was treated with great respect from an outstanding staff. Only negative was the currency conversion rate at the hotel in comparison with other outside source.

Stayed: July 2017, traveled with family
Review collected in partnership with this hotel
Thank yasime2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Director of Operations at Villa del Palmar Beach Resort & Spa, responded to this reviewResponded July 14, 2017

Dear Yasime,

Thank you very much for dedicating the time to write this review, I truly appreciate you have shared your comments with all trip advisor readers.

All of our staff is very dedicated to provide with the best service and I feel very glad to learn that our mission was accomplished "creating unorgettable moments".

We are looking forward to hosting you again in the near future; please do not hesitate to contact us for any pre arrival arrangement.

Kindest regards,

Benhur Berdejo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2017

I have nothing negative to say. It was a top-class experience in all respects. Our room, the restaurants, the view, the very friendly service in every setting, made it a special time. I would certainly recommend this, as must be obvious!

  • Stayed: June 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank dblomberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Director of Operations at Villa del Palmar Beach Resort & Spa, responded to this reviewResponded July 13, 2017

Dear guest,

"A most relaxing and refreshing escape" WOW, great title for this wonderful review!
Thank you very much for describing your vacation like that and also thank you for letting us be part of it. We will keep working hard to provide you with the best experiences in your future stay, so please let us know when you are planning to return, we will be very glad to be assisting you for any pre arrival arrangement.

We will be waiting for you down in this beautiful paradise Villa del Palmar Beach Resort & Spa!

Cordially,

Benhur Berdejo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2017

Wonderful service and amazing food. Grounds were neat, clean and beautifully kept. The staff was incredible in every area. We were spoiled from the minute we arrived. We always felt welcomed and appreciated. We had the best time at this resort.

  • Stayed: July 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank n0tafanatall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Director of Operations at Villa del Palmar Beach Resort & Spa, responded to this reviewResponded July 13, 2017

Dear guest,

It is truly a pleasure to know the experience you lived at Villa del Palmar Beach Resort & Spa was terrific!! Our mission is to provide you with great service always focus on going beyond expectations.
Thank you so much for giving us the opportunity to spoiling you and be your hosts; we would love to have another chance to pampering you in the near future.

Please do not hesitate to contact us us before your next visit for any special request, we will all be very happy to assist you.

Kindest regards,

Benhur Berdejo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2017

I was so impressed with the service at this resort. I came with 8 people - family and significant others. Everyone was so inviting and accommodating. Joaquin and Alex (both servers) we loved so much!!! We stayed at the pool all day one day and we were just never empty handed. So attentive. It was a relaxed vacation and I felt like we could do what we wanted on the resort.

My complaints, however, no music at the pool. Booo. Wish they would change this policy. My other complaint is night life is a bit lacking. It sort of feels like when the bars close at 10, that's it. It's like now what? So we were in bed early every night.

Otherwise, I think the resort was great!!!!

  • Stayed: July 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank alwst26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Director of Operations at Villa del Palmar Beach Resort & Spa, responded to this reviewResponded July 13, 2017

Dear guest,

Thank you for writing such a detailed review! I truly appreciate you have shared your experience with all trip advisor readers.
At Villa del Palmar Beach Resort & Spa we are very dedicated to providing with the best service by creating unique and unforgettable experience and I feel very happy to know you were able to enjoy all this moments.

Thank you for giving us your feedback, it helps us to improve with services we offer.
Hope we have another opportunity to have you back in a short time, it will be a pleasure to be your host once again.

Cordially yours,

Benhur Berdejo
General Manager

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Reviewed July 11, 2017

Even though this is an older resort, the grounds are beautiful kept, the service and staff are outstanding and they took great care of us for the week. The weather gave us a little bit of everything and included hot sun, clouds and a crazy thunder and lightning storm. We would definitely return if we travel back to Puerto Vallarta.

Stayed: June 2017, traveled with family
Review collected in partnership with this hotel
Thank lisafrey22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Director of Operations at Villa del Palmar Beach Resort & Spa, responded to this reviewResponded July 13, 2017

Dear Lisa,

Villa del Palmar Beach Resort & Spa is well known for the incredible service our staff provides to all of our guests and I feel very happy to learn that you could experience the pampering and great service from all.

Thank you so much for your preference, we will be very glad to have you back real soon in the beautiful paradise of Banderas Bay.

See you soon!!

Benhur Berdejo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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