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Velas Vallarta
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Reviews (3,884)
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2,490 - 2,495 of 3,884 reviews
Reviewed January 9, 2011

Velas Vallarta always provides a joyous, relaxing vacation for my wife and I with wonderful friendly service. We start in a studio the first week and move into a two bedroom the second week. Both are spacious and provide us the amenities we like whether we eat in our just relax and enjoy the view. The stove, refrigerator meet our needs and the bed is comfortable night after night. Some improvements we recommend are; the gym needs free weights (at least a weight machine) though you can go to Casa Velas (ride provided), and the coffee cups in the studio (tea cup size) can be full size coffee cups like the two bedroom. What we enjoy most is the service whether it is the staff who keeps the facility clean, the grounds team, bellman, guest services, check in staff, or the service at the pool, everyone is courteous, professional and makes you feel at home. Of course there are some that really go out of their way to make you feel special like Donald with guest services, Karen (schedules your update), Luis (sales and general information tours etc), Geraldine Becerras (handled all our airline checking-in, and always asked how things were going), and of course our favorite Jacinto at the pool (speaks good English and provides friendly, accurate, timely service). In addition, at the pool there is Miguel and Javier who provide great service too.

  • Stayed: December 2010, traveled as a couple
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Thank Eugene77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2011

My wife & 4 kids escaped the cold of Chicago & stayed the week before Christmas 2010.The grounds were beautifully manicured.When you looked out your balcony you saw pink & white flowers cascading all around aswell as palm trees & a wonderful view of ocean.The kids enjoyed the 6 or 7 pet iguanas that would nest in the trees.They also enjoyed watching the peacocks frolic around.The rooms were spatious with large flat screen TV's.The roomservice was great.The food in the restaurants was top quality.One restaurant was right next to the beach which made for beautiful views of the mountains. We enjoyed playing ping pong & tennis as well as visiting the kids club for their daily itinerary of activities for the kids.They even had a little jungle gym playset to use.

  • Stayed: December 2010, traveled with family
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Thank JColer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2011

Our family vaca was our best yet fun, fun, fun,
The food , drinks and atmosphere were awesome. So happy with service, entertainment, resturant, pool side food and drinks. Our room was kept clean and stocked well.
Special thanks to Gilberto, Tino, Rebeka, Carlos and last but not least Ephram you not only gave 100% to make our vacation special you also became like friends, we hope to see all again soon!!

  • Stayed: December 2010, traveled with family
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Thank LORI201017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2011

It retains some old world charm; the staff is excellent I will return

  • Stayed: January 2011
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Thank Schwartz1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2011

We return here every other year to celebrate our wedding anniversary and are always more than satisfied with the staff and service(s) offered. It would be nice if wifi was included, at least with the all inclusive program. Everything we wish for is taken care of in the speediest of service. Looking forward to 2013.

  • Stayed: January 2011, traveled as a couple
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Thank bobbarinno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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