We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“We had the most upscale, first class service, more than we had in many year”
5 of 5 bubbles Review of Velas Vallarta

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Velas Vallarta
Ranked #5 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
San Diego, California
1 review
“We had the most upscale, first class service, more than we had in many year”
5 of 5 bubbles Reviewed January 2, 2011

This is an all-inclusive resort, expensive, but worth every dollar you pay. When we arrived, we were told all-inclusive, and were shocked at the cost, but with the help Donald, he was able to give us a break and provide extra amenities, such as golf and massage.
Our waiter by the ocean, Israel at the AquaBar, gave us incredible service. Our drinks were only half-empty when he asked if we wanted refills, and he always remembered our selection in food and drink. Israel, as well as other staff members, are very customer-service oriented, and you feel well taken care of. The other customers are also very high class and the teens well-behaved and considerate of the people and enviornment.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foreamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,593 reviews from our community

Traveler rating
    2,670
    655
    162
    58
    48
See reviews for
1,444
1,178
53
101
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (871)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Charles, Missouri
1 review
5 of 5 bubbles Reviewed January 1, 2011

I just wanted to say a few things about my stay at the Velas Vallarta. My stay at the Velas Vallrta was great. The service you get at this resort was amazing. From your servers to the maids to the landscapers and etc. Everyday you would see someone scrubbing the side walks trimming the plants or just cleaning something. These people are very hard workers and from what i could tell they are the ones who make the resort what it is. My server during the day sitting by the the pool was Jacinto and my server at night at the resturant was Marcello. Both were great with there service and also both of them were very nice just to talk to and have a conversation with. I look forward to returning to this resort someday!!

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adventure44876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverwoods, Illinois
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 30, 2010

Beautiful facility. We've gone for the last 6 years...this time with friends who were really happy & impressed! Excellent staff, gorgeous grounds and pool. They are always fixing and tidying up....If you do all-inclusive you still MUST visit PV downtown and walk to the Marina and see the incredible boats and eat by the water. Some of the shops have closed, but it's wonderful! We are not golfers, but many guests are.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clark67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northbrook, Illinois
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 29, 2010

This was our 3rd year staying at Velas Vallarta. The grounds are immaculate and beautiful. The food is good. The rooms are very large, clean, and comfortable. The service, though, is what stands out most for me. The staff is constantly going above and beyond to make sure that everyones needs are met and the guests are happy. Every reasonable request is met and many times the staff offers suggestions or ways in which they enhance a guests stay without being asked to do so. I look forward to spending my next winter vacation (and hopefully many after that) at Velas Vallarta.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, Washington
Level Contributor
2 reviews
5 of 5 bubbles Reviewed December 26, 2010

Spent our seventh year of vacation at Velas Vallarta. We own a Platinum level, two-bedroom suite. Service was unparalelled, and the accomodations were excellent as usual. Poolside service by Jacinto Hernandez was exceptional and visitors would be wise to sunbathe in the area that he services. His English makes for easy understanding and his sense of humor always brings a relaxed and enjoyable day poolside. We are not on the all-inclusive program which affords us the incentive to bus/cab downtown to visit our favorite restaurants all week. The food at the hotel, however, is much above average. Great family and couples retreat. We highly recommend this resort.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LomodePescado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
5 of 5 bubbles Reviewed December 25, 2010

the staff was amazing from the moment we arrived. The grounds are beautiful. The food was great and the nightly shows were great treat for the entire family. our room was very clean and the kids really enjoyed the turndown service. The poolside service was amazing. Pily was a great Help! We will definitely return to Velas Vallarta in the near future.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank finethings_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz
1 review
5 of 5 bubbles Reviewed December 25, 2010

I enjoyed the stay which is about the 10th time. The food could still improve though. Not enough Mexican food and it tends to be bland. Needs WAY| more spice and chili. Need more of a variety and to change the menu more frequently for those of us who own multiple units.The fruit was great. The Beach Club at Casa Velas is amazing and Emilianos is very good but still bland.

There are small items in the unit which could be fixed. Broken electrical outlet in living room, lights not hooked to the light switch for one end of the hall and a couple of wood slates on a kitchen cabinet door. But the rooms are very clean and and tidy.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kgoldenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Puerto Vallarta
0.2 mi away
Casa Velas
Casa Velas
#2 of 126 in Puerto Vallarta
5.0 of 5 bubbles 1,514 reviews
0.3 mi away
CasaMagna Marriott Puerto Vallarta Resort & Spa
CasaMagna Marriott Puerto Vallar...
#8 of 126 in Puerto Vallarta
4.5 of 5 bubbles 3,048 reviews
2.9 mi away
Now Amber Puerto Vallarta
Now Amber Puerto Vallarta
#17 of 126 in Puerto Vallarta
4.5 of 5 bubbles 2,691 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 27 in Nuevo Vallarta
4.5 of 5 bubbles 2,412 reviews
17.4 mi away
Iberostar Playa Mita
Iberostar Playa Mita
#3 of 11 in Punta de Mita
4.5 of 5 bubbles 2,699 reviews
0.8 mi away
The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto ...
#31 of 126 in Puerto Vallarta
4.0 of 5 bubbles 1,790 reviews
Show Prices
Show Prices
Show Prices

Been to Velas Vallarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Velas Vallarta

Property: Velas Vallarta
Address: 585 Paseo de la Marina | Marina Vallarta, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet a la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TravelClick, BookIt.com, Travelocity, HotelsforEveryone, Priceline, Booking.com, Hotwire, Orbitz, Expedia, Hotels.com, Despegar.com, HotelsClick, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Velas Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing