My wife and I spent a relaxing 7 days in a one-bedroom suite at Velas at the beginning of January. The service by the front desk, restaurant staff, pool and beach servers was always excellent. It’s where the resort really shines. The grounds are lush and well maintained with plenty of shade around the pools. There’s a peacock too.
Our suite was showing its age a bit but was still very comfortable, especially the bed. We enjoyed ordering room service for breakfast and dining on our balcony. Room service always came in about 20 minutes.
The restaurants were consistently good and exceeded my expectations. All the restaurants had live music which was a nice touch. We also enjoyed the Mexican Fiesta. We never had any difficulty making reservations at Andrea even when I called after 11:00.
If there’s an area where Velas comes up short, it’s the lobby bar and the evening entertainment. Servers take your drink order and head to a room in back to get them so there’s no actual bar. It’s just a few tables in bland section of the lobby. The entertainment was also quite poor. The crepe station in the lobby was great though.
- Free parking