We have been to Velas several times and it always feels like home. The staff is amazing from the time you check in to the time you leave, everyone goes out of there way to make your vacation perfect. A big shout out to Donald Willis who goes above and beyond to make your vacation extra special. My husband found our bed to be very uncomfortable so Donald arranged to have a new mattress sent up, he always contacts you to make sure your holiday is perfect. My daughter ended up getting strep throat so we had to see the Dr. on call, he was very helpful. The aqua bar staff is awesome, we love Marcelino and Juventino, you never go thirsty or hungry when they serve you. Omar the captain at Andreas is amazing we have known him for 7 years and consider him a true friend. He goes above and beyond always! We love this resort, and I do believe that it is the fantastic staff that makes Velas what it is. From Rafeal at check in to the housecleaning staff, everyone makes you feel special. We go twice a year and we always get a welcome home and lots of hugs! Thank you Velas for being so AWESOME! The only improvements that I would suggest is the night time entertainment could use some upgrades and build an actual bar in the lobby. See you in January.
Love Clint, Charlene, and Allycha
- Official Description (provided by the hotel):
- Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana. ... more less
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- Also Known As:
- Velas Vallarta Hotel Puerto Vallarta
- Velas Vallarta Suite Hotel
- Velas Vallarta Suite Puerto
- Velas Vallarta Resort
- Velas Vallarta Puerto
- Club Velas Vallarta
- Velas Vallarta Suite Resort