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“Break from the cold”
Review of Velas Vallarta

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Velas Vallarta
Ranked #5 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
Canada
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Break from the cold”
Reviewed September 3, 2013

We enjoyed a 7 day holiday with this resort and would go back at any time - the people at the resort were amazing and the size was just perfect for us - not too big and not too small and within walking distance if you wished to walk to Puerto Vallarta!! Also close to the airport and easy and comfortable atmosphere throughout the resort!! Would highly recommend this to anyone considering this as a vacation location!!!

Room Tip: We had the 6th floor and loved the exercise walking up the stairs as well as the view from our balco...
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  • Stayed November 2012, traveled with family
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Helpful?
1 Thank FuninthesunAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis a, General Manager at Velas Vallarta, responded to this review, September 11, 2013
Thank you Shaun for taking the time to share your comments. It sounds like Velas Vallarta was a perfect selection for your vacation needs. Everything from the location of the resort right up to the comfort level that you received. Climbing six flights of stairs is an excellent source of exercise, but please keep in mind that after a beautiful dinner one of our seven elevators is available for your added comfort. Thank you again for your visit, and we look forward to your next stay at Velas Vallarta.

Luis Angarita,
General Manager
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Traveler tips help you choose the right room.   Room tips (904)
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English first
Penticton, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

Been a owner since late 1980's always good and service excellant,been a few changes over the years but only gets better. Our son met us there and he had a ball every night at the escorted night club visits. The grounds are still well kept and the surrounding area feels safe. Also love the local buses to downtown.

  • Stayed December 2012, traveled with family
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Helpful?
Thank kevdarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis a, General Manager at Velas Vallarta, responded to this review, September 11, 2013
Thank you for posting your experience on TripAdvisor. As Velas Vallarta is centrally located, you were able to visit and sightsee just about every place you wished with relative ease and accessible cost. Whether your vacation plans are to relax inside the resort or explore the region, Velas Vallarta and Puerto Vallarta will not disappoint. Thank you again for your splendid comments.
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Walnut Creek, California, United States
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 2, 2013

My girlfriend and I had the best vacation ever thanks to the staff at Velas resort. The staff was friendly and helpful, the grounds were so beatiful and always spotlessly clean. The food and staff at both resturants could not have been better. The waiter Juan made my 8/30 birthday extra special. They made a special dessert for me and sang as well. We enjoyed the spa and each had two back massages. 5 star keep up the good work and we will be back year after year!

Room Tip: All the rooms face the beach, there is not a bad room.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis a, General Manager at Velas Vallarta, responded to this review, September 11, 2013
Thank you Charles for selecting Velas Vallarta for your holiday and to celebrate your birthday. Our goal is to satisfy our guests on all aspects of their stay, and I do believe from reading your comments that we succeeded in surpassing your expectations. We look forward to your visits year after year, and always with the intention of making each vacation better than the last.
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San Diego, California
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2013

My family and I recently returned from our annual pilgrimage to the Velas Vallarta Resort & Spa in Puerto Vallarta, Mexico and were pleasantly surprised by some recent upgrades to the property and the grounds. First (and most noticeable), the large fountain in the main lobby was removed. I always enjoyed the sound of the fountain while relaxing in the sitting areas in and around the entrance to the hotel, but removing the fountain really opened up the space and made it more usable for evening shows and events. They did a terrific job (you can’t tell the fountain was ever there), and overall I feel it was a worthwhile expense/upgrade. Second, the Velas Vallarta “Kid’s Club” now has its own air-conditioned room with a kitchen, video games, art supplies and other activities for the little ones. The room is right off the children’s pool so it will be a welcome addition for staff and guests during the hot summer months. The third noticeable upgrade was to the brick pathways that meander through the beautiful tropical gardens and the deck around the main pool. Some of the bricks had become concave and worn due to weather and constant foot traffic, and it was immediately obvious the Velas maintenance staff has been hard at work extracting and replacing worn walkways with new brickwork. It may seem like a small maintenance item, but it was a big job and the new walkways and pool decks look great. Other than that we had a marvelous time (as always), and want to thank Donald, Enrique, Christina, Gabriel, Christian, Jacinto and the rest of the Velas gang for treating us like family…MUCHAS GRACIAS! For those who haven’t visited Velas Vallarta yet…book it! The all-inclusive is tremendous…I promised I wouldn’t eat for a month after a full week of excellent meals, cocktails, desserts, pizza, ice cream and room service. Be prepared to be VERY spoiled (and bring loose-fitting clothes for the trip home).

Room Tip: Higher is better...the rooms out toward the water offer exceptional views of Banderas Bay and the Ma...
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  • Stayed August 2013, traveled with family
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Helpful?
1 Thank SenorGrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis a, General Manager at Velas Vallarta, responded to this review, September 11, 2013
Thank you for your observations concerning the updates that we have done at Velas Vallarta. For a large resort such as ours, maintainance is extremely important, especially in a tropical climate. We are dedicated to reinvesting our buildings and public areas so that you and your family can continue to enjoy not only this vacation, but your future vacations at Velas Vallarta.
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Ladera Ranch, California
1 review
Reviewed August 27, 2013

We stayed at Velas Vallerta last week. What a great place to be specially the staff.They All go out of their way to please you. I.E my personal Housekeeper (rufaela vidrio), F& B staff Veronica
Gilberto, Alferado. Enterainments , Fernando, Christian

Yours Truly
CHOP CHOP Family

How ever rooms need major attentions. Please make it happen.

Room Tip: take a 1 or 2 bed room suites
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  • Stayed August 2013, traveled with family
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Helpful?
Thank hospitality_dir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald w, Guest Relations Manager at Velas Vallarta, responded to this review, August 28, 2013
It really looks like you made a lot of friends here at Velas Vallarta based on the amount of names in your review. Our staff certainly is personable and outgoing the to the point that friendships are easily made and good times are on the agenda with every visit. The men and women at the Aqua Bar who you mentioned truly work hard. Many hours each day, making sure that your needs are met on the beach and in the pool can really be appreciated, and all with a genuine smile and a nice greeting. And with your review, we will make sure that they receive a copy as a motivation for a job very well done. Thank you for that motivation, and I am sure that we will host you again in the near future.
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Wisconsin
1 review
Reviewed August 26, 2013

Our family has enjoyed many wonderful vacations at Velas Vallarta! We have returned six times and plan on returning a 7th later this year. The resort is meticulously kept--very clean and inviting. The landscaping is just as beautiful. All of the staff strive to make your vacation time in Puerto Vallarta memorable. The on-site restaurants offer both gourmet and delicious dining and excellent service. The Guest Relations Manager, Mr. Donald Willis, does a great job of answering any questions that may arise and is a fine representative of the resort. It is truly a pleasure to visit and experience relaxation.

  • Stayed December 2012, traveled with family
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Helpful?
Thank suntravelers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald w, Guest Relations Manager at Velas Vallarta, responded to this review, August 28, 2013
Why thank you for your wonderful comments and for your continued loyalty to Velas Vallarta. We know that the variety of vacation destinations and resorts is very immense and that the competition for your patronage is every day more and more competitive. That is why we cherish the already established clients that we have by maintaining and improving the service and product that you have come to know. With our new guests, we just love it when they tell us how much they have enjoyed themselves here, and that really motivates us to exceed their expectations with each visit in the future. We truly look forward to making your 7th visit one to remember. Thank you again.
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London, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 22, 2013

Velas Vallarta is our favourite place to stay and Puerto Vallarta is our favourite place to visit. We have been coming here for many years. The Resort is close to the airport and marina and a short bus or cab ride into the city. The Resort grounds are like a well manicured garden paradise; many trees, meandering streams and walkways.There are three pools, a quiet pool for adults, an activity pool for the younger set, and a children's pool. There are two restaurants, one on the beach and the other a little more formal, with great food, and a BBQ for snacks during the day. Staff are very attentive and friendly. There is always someone around to attend to your needs. The accommodations are very spacious, comfortable and well appointed. Very safe.

Room Tip: A 0ne bedroom suite on the first floor has an extra wide balcony compared to those higher up.
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  • Stayed May 2013, traveled as a couple
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Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald w, Guest Relations Manager at Velas Vallarta, responded to this review, August 28, 2013
If one has ever visited Puerto Vallarta, they would know why it is your favourite holiday destination. Accesibility and freedom to travel to distinct parts of the bay in relatively short time and at very economical rates. Whether it be by bus, taxi, rental vehicle or private guide, seeing and getting a feel for the local area is very tempting. The hospitality of the local residents is unparalled and after your first adventure you will want to see and do more in this tropical paradise. And being at Velas Vallarta makes touring that much easier to do, as the resort is centrally located between the beach towns to the north and the Sierra Madre Mountains to the south, as well as close to the airport and to downtown Puerto Vallarta, just as you mentioned. Michael, thank you for your kind comments, and I know that with every future visit you make to Velas, you will find a new, hidden gem to explore here in The Bay of Banderas.
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Additional Information about Velas Vallarta

Property: Velas Vallarta
Address: Paseo de la Marina Norte 585 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Official Description (provided by the hotel):
Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

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