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Friendly Vallarta All Inclusive Family Resort
Ranked #19 of 126 Hotels in Puerto Vallarta
Ottawa, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Funtastic”
5 of 5 bubbles Reviewed August 12, 2013

Had a great time at Friendly. Food was good and the service was 6 stars. How many htoels do you know when the owner is actually serving you breakfeast and seriving you drinks on the beach with a smile!

Room Tip: Try to book 4 th floor or above to get a better view of the ocean and to avioid loud noise in the lo...
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Levemar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, August 19, 2013
Hi Levemar.

Thank you for trusting us and for sharing your experience here on TripAdvisor. We value your opinion, so happy to know that you enjoyed your stay that is our greatest reward. See you soon! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,956 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (710)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Rockville, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

The hotel infrastructure is OK: everything looks like in the 90's when the hotel was built; however as an example of their dedication, these guys were waxing the lobby at 4am and cleaning it again at 8am, noon, etc. Food was better at the dinning room (a lot of Mexican food, not too many options, everything tasted like home made and excellent quality) than at the Gourmet restaurant. No comments about drinks (...I only had Diet Coke and was good), but the personnel deserves a full separate chapter: EVERYBODY had the best predisposition towards every guests, they were extremely nice without being overwhelming, and my kids (boy 18yo, girl 16yo) ended up befriended the staff, being invited to their homes for a farewell party for one of them, and hanging out with them (actually, the staff was chaperoning and taking care of them).
Bottom line: if you don't care that much about luxury, but want to be treated on a familiar although professional way, Friendly Vallarta would be a great option for you and your teenage kids.
Our best regards to (...in strict order of seniority) Uriel, Edgar, Dany, China, Dany, Yaye, Marisol, Naty and Renata for making our stay there a great experience.

Room Tip: Upper floors (>7) are less noisy
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sergio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, August 12, 2013
Hi Sergio R.

Thanks for everything you say about us and about your recent stay, it was a real pleasure to read your review, we loved to know how much you enjoyed your vacations. Visit us soon and please do not forget us! We would love to continue treating you as you deserve! :)
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Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 30, 2013

I had stay at the hotel and it was not the greatest experience that I had in Mexico. They had the hotel as a 4 star hotel. Food variety it was not good, alcohol it was not too good either. I think this hotel is for a more budget traveller. Rooms need to have some upgrade. I have stayed in budget hotels before, but I know what to expect. Unfortunately I think they are better hotels in the area than this one. I wouldn't stay there ever again!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Radamesla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, August 5, 2013
Hi Radamesla.

Thank you for sharing your review, we are pleased to know that not all was unpleasant. We regret your bad experience during your stay, we will not contradict you because we value your opinion. We have a good news for you! Within a couple of months we will be renovating our rooms, we are sure will please all of our guests. You're always welcome in our hotel :)
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Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

stayed at this hotel for 7 days, and i must say i had so much funtabulous vacation. i met mary(the bartender) urii the staff,danny,karina,alejandra so the rest (they are so fabulous). Vicente the waiter , christopher,and the rest of the waiters. (very friendly people). Teo, she works at the coffee bar and the lady that works at the spa. (forgot her name, im sorry). pacheli, the general manager, he was gorgeous and his dog (gana). lol. thank you for the wonderful experience at this hotel. i had so much fun. the food was great. i loved the disco night on friday and the bingo. i wanna thank all of you for being my friends. Mary,karina,katrina,Uri,alejandra,danny,vicente,joel. all of you. the receptionist. to the person that cleans my room. thank you so much. i love you guys and looking forward to seeing you next year for semana santa.i love you and more power. God bless!!!!

Room Tip: ask for 12 floor. amazing view. ask for eloisa... wonderful and funtabulous......
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, July 29, 2013
Hi Joel C.

It was WONDERFUL for us to read all about your experience with us! Thank you for sharing this review, it will be helpful to others. We are pleased to know how much you enjoy our hotel. Please feel free to come back anytime!!! :)
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WINNIPEG
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

We have just booked our 6th stay in six years, this trip we will be staying for three weeks. From the first time we visited we were hooked. Yes the hotel is older, but it is exceptionally clean. The restaurants are small and perhaps limited, but we always find something good to eat. The hotel has one of the best beaches in the area, and it is quite large. Having said all that, it is the staff who have genuinely become our friends. They are all special in their own way, we have never been treated so well on a holiday. Salud and gracias to Manuel, Luis, Eduuardo, Sergio, Arcadio, Braulio, Hugo, William, Antelmo, Monica, Carlos, Gus, and Abraham who always ensure we have a wonderful time (hope I didn't miss anyone). Be sure to visit with Roger and Rosalinda, beach vendors and also Juan who can put a wonderful excursion together for your family. Overall this has become my home away from home.........There is nowhere else I'd rather be. Thank you Friendly Vallarta, see you soon.

Room Tip: Higher floors in the tower provide an awesome view.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lynnskins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, July 12, 2013
Hi lynnskins.

Thank you so much for sharing your experience, and for choosing our hotel to enjoyed your holiday, we feel flattered with all you wrote about us and is very nice to know how much you love to be here in our hotel, thank you for everything!. See you soon! :)
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Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 4, 2013

As most people have stated already, this resort offers exceptional value! We stayed from June 22-29th and enjoyed every minute spent at the Friendly.

The staff truly are what make this resort such a gem. They go out of their way to get to know you, and love to joke around with their guests. Some of the servers even remember what you drink from day to day, and will bring it to you before you even ask! We were never without a drink in hand!

Truth be told, the resort is a little old and could use some updating...but the positives of this resort far outweigh the negatives. We hope to visit the friendly again, and thank the staff for such a lovely time!

Room Tip: Email before your departure and ask for a room high up in the main tower. Incredible views!
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shauna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, July 10, 2013
Hi Shauna P.

Thank you so much for your excellent review, all your stay was very well detailed and we loved reading about it. Thanks for all your suggestions and for the good things you said about us, we will be waiting for you on your next visit :)
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north Carolina
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 4, 2013

We Spent new years at the Friendly Vallarta. My entire family went, 3 couples, 1 with 3 little kids, 1 with 2 teens, Mom and Dad and I was by myself. The rooms were simple but clean, no coffee makers and no fridges. They use keys and not key cards which I found cumbersome. Was kind of worried as you could lock the deadbolts from the inside but could not lock it from the outside so it was a simple door handle lock on an old wooden door, they offered safes if you wanted one. We never had any trouble. The food was Ok but the same things on the buffet every night. They really didnt have any food for kids for dinner. Good thing the kids we were with like pasta. No hamburgers, french fries, fish sticks or hotdogs. They had enough bars so you didnt have to wait long for a drink and the staff was what made the place, the waiters were excellent, They had 3 buffets for breakfast and 2 for lunch one on the beach and one up top there was another in the hotel. Not sure what time the beach buffet closed down think it was before dinner. Dinner there was the 1 buffet in the hotel and they had another place to eat for dinner but had to make reservations, we never made it there. For lunch the beach bar/cafe had a small selection of food but it was very good, and had fries, hotdogs and hamburgers, nachos and a few other things.
The beach area was small but it is a small hotel so we never had any trouble finding a spot or getting chairs and an umbrella but were were up fairly early. Now around the pool the chairs went fast.
The pool was Ok, not huge but big enough and they had 2 hot tubs. We had rain for a day and the kids went in the pool and we in the hot tubs, when the kids got cold they came into the hot tub to warm up. They were sitting there in the warm water warming up, not splashing or swimming and staff from the hotel came and kicked them out saying the hot tub was for adults only, no one under 18. Pouring down rain, only 1 or 2 other people in the hot tub and they kicked them out. They didnt have signs saying no children. This is one thing that I really didnt like, 2 hot tubs and kids could not go in either of them even when accompanied by an adult. They also had a separate infinity pool for adults only.
Over all it was a good place to stay, not sure we would stay there again due to the buffet food, some of our family like a larger selection.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ventilate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, July 10, 2013
Hi ventilate.

Thank you so much for sharing this with us and also for your suggestions, is so nice to know that your experience was wonderful and we are so glad to know that! One of our goals is that all our guests enjoy their stay, we would love to see you soon :)
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Additional Information about Friendly Vallarta All Inclusive Family Resort

Property: Friendly Vallarta All Inclusive Family Resort
Address: Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Puerto Vallarta
#13 On the Beach Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#17 Business Hotel in Puerto Vallarta
#21 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Friendly Vallarta All Inclusive Family Resort 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Enjoy the best all-inclusive vacations in Puerto Vallarta, Mexico with the friendliest hotel! Friendly Vallarta Beach Resort & Spa offers incredible location in the hotel zone and a wide range of fun experiences. Friendly Vallarta Beach Resort & Spa is located in one of the most precious bays of the Mexican Pacific, with a unique location in front of the beach, in the heart of the hotel area. ... more   less 
Reservation Options:
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Also Known As:
Hola Puerto Vallarta Club & Spa
Hola Vallarta
Hola Puerta Vallarta
Hola Hotel Puerto Vallarta
Hola Puerto Vallarta Resort
Hola Club Puerto Vallarta
Hotel Hola Vallarta
Hola Resort Puerto Vallarta
Hola Club Spa Puerto Vallarta

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