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“YOU WON'T BE SORRY”

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Friendly Vallarta All Inclusive Family Resort
Ranked #20 of 125 Hotels in Puerto Vallarta
GreenLeadersPlatinum level
Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“YOU WON'T BE SORRY”
Reviewed January 2, 2013

We stayed at Friendly Vallarta over the Xmas break. The hotel is an older building but was kept up very well. Our room was spacious and the view was spectacular. Pools and beach were first rate. Staff was extremely friendly and helpful. Food and drink were plentiful. The hotel is centrally located with lots of shops and restaurants nearby.

Room Tip: The pool can be a little noisy during the day so you may want to request a room on one of the upper...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, January 4, 2013
Hi Chris E!

Thank you for trusting us and for sharing your experience here on TripAdvisor. We value your opinion. We are so happy to know that you enjoyed your stay, that is our greatest reward. See you soon! :)
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2,977 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (716)
Date | Rating
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English first
edmonton
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 30, 2012

Hello,

I just wanted to let you know that my last review was bad because I was sick and couldnt enjoy myself. I think this is the best hotel after reading all the reviews about other hotels in the area. I will be returning in March from the 13-22 hoping to get the 12 floor centre room with the king bed. Or I am will to go to the north tower corner room..I am so excited about coming back and having the great Lasagna. See you soon!!!!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kaplans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, January 2, 2013
Hi kaplans!

Thank you so much for your review, we feel really flattered. All your words are a great reward to us. We hope to see you soon! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Alberni, British Columbia, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 26, 2012 via mobile

This was my second time here and I will definitely be going back for a third and fourth. This is the perfect resort for me, the staff are amazing , the food is fabulous, And the hotel, rooms, and pools kept clean. Last year I went for one wk and knew right away it wasn't going to me long enough, this year I stayed for 2 wks. I met some very amazing staff and can't wait to see them all next year. This is definitely my home away from home!!! So thank you very much.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paulette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, January 2, 2013
Hi Paulette S!

Thank you for sharing your experience, was very nice to read. We are very happy to know you enjoyed every moment at our hotel, our goal is that all our guests enjoy their vacation. Hope to see you soon! :)
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Vancouver, BC
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed December 23, 2012

Great location & service, food was better than expected. Hotel pools and beach area were in great shape, however the hotel itself could use some updating and/or maintenance. Excellent value, worth another visit.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DBIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, December 25, 2012
Hi DBIT!

Thank you so much for sharing your experience, we are so happy to know that everything during your stay was perfect! This review will be really helpful to others. We have done lots of improvements in all our hotel many things like: remodeled our rooms, we build new bathrooms at the beach, we remodeled the lobby area and also restaurants, a new beach kinds club, we have a new pool exclusive for adults and 2 jacuzzis, among other things. All this to satisfy our guests. We hope you come back soon, you will always be welcome :)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 18, 2012

I enjoyed staying here so much last year for my first trip ever! I am going back again this year! Last year my boyfriend proposed to me! It was so beautiful!!! The food was great, our rooms were awesome, the staff was amazing and very friendly, it was very hard to leave! Can't wait to go back! Thank you friendly for everything!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mykidsmylife4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, December 21, 2012
Hi Mykidsmylife4!

Thank you so much for all! We are pleased to hear that you enjoyed your vacation, finally that's one of the things that we want for all our guests. Please feel free to visit us anytime, see you soon! :)
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Waterloo ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 15, 2012

Well we chose this resort and had a great time. As a lot of people have stated it does earn its name of friendly. We have stayed in other resorts but this is the first one that the workers go so far out of their way to make sure you enjoy your stay.
If I had any complaint at all it would be the fact that no two bartenders could make the same drink the same way lol however this just gives you an excuse to try different drinks and have had this same problem at every resort I have ever stayed at.
The resort is in a great location being central to everything and if you go I would highly recommend Nolit Tours as the two reps they had in the lobby made this experience so much better with a few free tours offered as well. Thank you Angelica and Phillip!
The reviews on here explain this place to a T so go and enjoy.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank djrocs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, December 17, 2012
Hi djrocs88!

Thank you so much for your review, we feel really flattered. All your words are a great reward to us. We hope to see you soon! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 14, 2012

This was our first all inclusive vacation and after two weeks at the Friendly, we are looking forward to the next one! The location is convenient with frequent and cheap bus service at the front gate. The hotel is starting to show it's age but is kept absolutely spotless by the Friendly staff. This resort is not afraid to hire a lot of great staffers to look after their guests in the restaurants, on the beach and in the hotel proper.This was a great value vacation. On the negative side, the music in the lobby bar is too loud and goes on too late, make sure your room in the tower is high enough and well away from the late night action in the lobby.

Room Tip: In the tower in the North end at least 6th floor or better
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Xpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendly V, Gerente at Friendly Vallarta All Inclusive Family Resort, responded to this review, December 17, 2012
Hi Xpeg!

Thank you very much for being with us, we are so glad to hear that enjoyed your stay and all our staff treated you like you deserve. We regret the inconvenience with the music, thanks to your opinions, we have done something about it so that all our guests enjoy the evening in the way they prefer, resting or having fun. We would love to see you soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Friendly Vallarta All Inclusive Family Resort

Property: Friendly Vallarta All Inclusive Family Resort
Address: Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#14 On the Beach Hotel in Puerto Vallarta
#17 Business Hotel in Puerto Vallarta
#21 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Friendly Vallarta All Inclusive Family Resort 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Enjoy the best all-inclusive vacations in Puerto Vallarta, Mexico with the friendliest hotel! Friendly Vallarta Beach Resort & Spa offers incredible location in the hotel zone and a wide range of fun experiences. Friendly Vallarta Beach Resort & Spa is located in one of the most precious bays of the Mexican Pacific, with a unique location in front of the beach, in the heart of the hotel area. ... more   less 
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Also Known As:
Hola Puerto Vallarta Club & Spa
Hola Vallarta
Hola Puerta Vallarta
Hola Hotel Puerto Vallarta
Hola Puerto Vallarta Resort
Hola Club Puerto Vallarta
Hotel Hola Vallarta
Hola Resort Puerto Vallarta
Hola Club Spa Puerto Vallarta

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