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Vamar Vallarta All Inclusive Marina and Beach Resort
Ranked #39 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Reviewed June 25, 2014

It's a big hotel, with a good restaurant service and rooms that can be really simple and rooms that are really big. The bar service is good and the staff is friendly. It's a beautiful hotel with a nice view of the Marine

Room Tip: The rooms that are on the second part of the hotel are the bigger ones, but they are a little far aw...
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  • Stayed: June 2014, traveled with friends
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2  Thank Gragope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

It is very nice to know that you really enjoy your stay in Vamar Vallarta as well as its privileged location in Marina Vallarta.

Thank you for your preference and we hope to have the pleasure of serving you again.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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239 - 245 of 1,633 reviews

Reviewed June 23, 2014

EXCELLENT customer service! US would do well with a few lessons. Everyone was super friendly and we felt it was a place where everyone (staff) knew our names. Returning from a days adventure we felt as if we were coming home. The rooms were clean, but minimal (which isn't a bad thing) the a.c worked like a charm in our room. The beds are a bit hard and we were disappointed that we had a room with two doubles and it was our honeymoon. We learned later that had we said something at the beginning, they would have bent the rules to accommodate us. Food was mediocre, but it was more about the atmosphere and people who were spoiling us. We enjoyed everyone one of you immensely. We enjoyed our experience and will be returning in the near future. Our best piece of advice, TIP! TIP! TIP! These people hustle butt in the heat and humidity doing their very best to make you feel at home. Show your appreciation for what they do.

Room Tip: After checking in, if there is something that you want changed, the staff will bend over backwards t...
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
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2  Thank Issaapril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

Thank you very much for sharing your comments about your stay in Vamar Vallarta, we are glad to know that your stay was really pleasant.

We appreciate your good comments about our facilities, services and staff, this motivates us to keep improving and hope to welcome you again.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

Where to start..check-in I guess. What a nightmare! We checked in or tried to check-in on a Friday afternoon, should not be a problem right! Wrong....we were lied to so many times it was disgusting! After an hour wait they ushered us to a room, we opened the door and room was already occupied! Poor lady sure we gave her a heart attack. Back downstairs....go have lunch and we will sort this out the staff tells us. Upon our return and another 45 minute wait....sorry we are sold out they tell us. WHAT!! But we do have room in the villa (we had two rooms) which is across the street. Ok no problem.....BUT there are no places for breakfast or drinks (after 6pm) so you have to walk back to the hotel for a dang cup of coffee or a drink! The villa side is much more cleaner and quieter and the pool faces the ocean. The cleaning staff were excellent! They don't tell you but there is bottled water at the front desk.
Oh one more thought...I had several months prior emailed them and requested the 7th floor facing the ocean. They confirmed my request and sent me confirmation. Bull crap!!

FOOD: Freakin awful! There is one place that serves breakfast for the entire hotel! You have to squeeze in this little HOT place which is outdoors. The food is not properly iced and there are flies on everything! The nice young lady will fry you an egg, which was safe to eat. The Villa side does have a snack bar that serves lunch and it is much better. The Italian restaurant is awful....I had caprese salad...with some kind of awful cheese! Where the heck is the mozzarella cheese!

Friday-Sunday place is packed...then it quiets down during the week. Beware of the people trying to sell you excursions, they will not leave you alone!!

Finally.....our flight left at 3:00pm, so I ask for a late check out...that will cost you $13 an hour says the hotel staff! Are you joking. Take my advise and do not book!

When I read other reviews the staff always replies..sorry to hear we will work to improve. IMPROVE ALREADY!!

  • Stayed: June 2014, traveled with family
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5  Thank juliewwjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

Let me thank you for sharing your comments. We offer a sincere apology and we regret not having met your expectations during your recent stay.

Thank you again and we remain at your service.

Regards,

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Reviewed June 19, 2014

Inadvertently made two bookings online, one with groupon and ond with hotels.com. the staff were super helpful and allowed us to cancel without a fuss. Also gave us wrist bands for food and drink so we could relax before checking in. Room and facilities were great and again the staff made us feel so welcome everywhere we went. We highly recommend this place for families and couples or anyone just looking to get away.

  • Stayed: June 2014, traveled with family
    • Value
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2  Thank Susana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

Dear Susana, thank you very much for taking the time to share your wonderful experience during your stay at the hotel Vamar Vallarta, it is very motivating to know that we meet your expectations.

Thanks again and we hope to welcome you back and take care as you deserve.

Best regards,

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Reviewed June 14, 2014 via mobile

The Marina was awesome. The beach was a little hard to access but it did not take away from the exceptional customer service the view in the great food that was served with the all inclusive package. We also had a chance to see a large lizard and a crocodile in the marina While we were being served delicious mixed drinks from the wet bar. A new great vacation spot

Stayed: June 2014, traveled with friends
2  Thank kiking4875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

We are very pleased to know you had a wonderful stay with us at Vamar Vallarta and enjoy our privileged location in the Marina Vallarta.

Thank you for choosing us and we hope to be your host again during your next stay.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2014

My boyfriend and I got the Groupon for 5 nights at Vamar Vallarta. The majority of the staff were extremely friendly, accomodating, and helpful from the moment we arrived, and many of them spoke English -- SO great! The pools were fun and the open bar was even better. To get your money's worth you would want to get a shot and a mixer because the drinks are so small. Just beware, when you order a shot BOY do they give you a shot (probably a double... not complaining). The room was not bad at all. It was very large and ours had a nice balcony overlooking the pool. The bed was pretty hard in my opinion, but still fine for what we paid. The food was alright... we didn't get a chance to check out the seafood restaurant because it was only open for lunch reservations. The buffet was always an option and we went there the majority of the time. Some of the food did not look super appetizing, but the food we did have was good. We usually stuck to the same kind of food from the buffet each time we went, but then again we didn't branch out too much when it came to food. The Italian restaurant we visited one time and it was not bad but we felt it was kind of silly to go to Mexico and eat Italian food. Overall it was a great trip and Vamar Vallarta was a large part of that. Is it perfect? No, but I was pleasantly surprised by the staff's eagerness to make sure we had the best time we could in Puerto Vallarta.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Aria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

It is a pleasure to know that your visit to Vamar Vallarta was your total satisfaction.

Thanks for sharing your experience with us and hope to have the pleasure to serve you again in the near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014 via mobile

My boyfriend and I stayed at the Vamar Vallarta Marina and Resort for a week. From the moment we arrived to the moment we left, we were ecstatic. The service and staff are impeccable! We were greeted by our bellman, Manuel. Promptly serviced by reception and taken to our room. The room was large and clean. We had maid service twice a day, complete with fresh bottled water each time. The buffets had various types of food throughout the day and of course, some staples amongst mexican cuisine. We immediately decided to hit one of the many pools and bars on the property. What better way to start your vacation, but with a margarita in the pool!
Day 2, we made arrangements with Eduardo for a tour to nearby Marietas. Which included a sail, snorkeling, scuba diving, paddle boarding, open bar, kayaking, and lunch service. Let me not forget a fantastic and entertaining staff to accommodate you with all your needs. Back to the hotel, we were delighted to have several event coordinators on staff with all kinds of activities for all to enjoy. Daniel, Matthew and Alejandro were always a pleasure to have around. From games poolside to nights on the town, they really made each day a blast! Now on to the food. Not only was it available all day, but it was consistently good. And not just the buffet table, but a cook to customize your plate if you so desired. As soon as we sat down a waiter was there to take drink orders or retrieve anything else you could possibly need. Samuel and Alejandro were some of our favorites. ( forgive me for those I did not mention, your services were fantastic! I simply am not certain of your names.)
Some days we enjoyed our meals on the marina, others on the beach. When the weather wasn't cooperating we were seated on the second floor dining hall.
We took the opportunity to try the Italian restaurant on the property. Again, service is top notch. If you're expecting Italian as if you were in Italy, you're expectations are simply too high. It's good food that I would best describe as mexican style Italian food/inspired.
Now as far as the beach is concerned, it's mainly for swimming, sailing, kayaking or fishing. The water throughout Puerto Vallarta is not as blue as it's advertised. At least not from ANY hotel. It's a short sail away. So don't hate on the hotel for this. One of the best things about being further away from the center of the city was there weren't as many hustlers on the beach. There's always someone selling something, but here it was very minimal. Maybe 2-3 guys as opposed to everyone standing on the beach.
Ok so I think I've covered everything except the marina itself. The "shabby" building next door some people complained of, is the entrance to the marina and the boardwalk of shops. Above it are condos. It's not some skid row as some would have you believe. Everyone is friendly and helpful. Even if you don't buy whatever they might be trying to sell you. My only qualm with the marina, is that because it is a tourist area, souvenirs and such are more expensive. However bars and restaurants couldn't be priced better! Roughly $1.75 American for a beer and like $7-10 for dinner for 2, depending on what you were in the mood for.
All in all, the Vamar Vallarta exceeded our expectations. A wonderful place to stay and relax or party. We will make it a point to stay here again. 5 stars all around! Thank you to all the staff of the Vamar Vallarta! You made our vacation amazing!

Stayed: June 2014, traveled as a couple
6  Thank MsBehavn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vamar V, Director de Relaciones con Clientes at Vamar Vallarta All Inclusive Marina and Beach Resort, responded to this reviewResponded July 17, 2014

It is nice to know that your stay in Vamar Vallarta was pleasant and we appreciate your valuable comments about the food and the attention of our staff.

Hope to see you son and serve as you deserve,

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vamar Vallarta All Inclusive Marina and Beach Resort

Address: Av. Paseo de la Marina Sur S/N esquina Vela | Marina Vallarta, Puerto Vallarta 48335, Mexico (Formerly Embarcadero Pacifico Hotel & Villas)
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Puerto Vallarta
#31 On the Beach Hotel in Puerto Vallarta
Price Range: $123 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Vamar Vallarta All Inclusive Marina and Beach Resort 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Vamar VallartaThe perfect place to enjoy a well deserved break with your family, a romantic getaway or that special occasion… Relax and enjoy our beautiful gardens and experience the unique combination of excellent service, a spectacular natural environment and the characteristic beauty of the sea and beach of Puerto Vallarta.The best location in the exclusive Marina Vallarta area, our exceptional all-inclusive concept, wonderful views of one of the largest Marinas in Mexico and the spectacular Banderas Bay, the largest in our country are the ideal setting for enjoy a stress less experience. Your kids will enjoy the special area we have prepared for them, while you renew in the quiet of our special section for adults. ... more   less 
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Also Known As:
Vamar Vallarta All Inclusive Marina And Beach Hotel Puerto Vallarta
Embarcadero Pacifico Club
Embarcadero Pacifico Puerto Vallarta
Club Embarcadero Pacifico
Hotel Embarcadero Pacifico

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