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Sheraton Buganvilias Resort & Convention Center
Ranked #27 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersSilver level
North East, Maryland
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Wow !”
5 of 5 stars Reviewed May 8, 2013

What a Resort, Thanks to the Staff not only for their service but for making us seem part of the Sheraton Family. Just a walk away to everything we came to see. The pools to relax and fine food with cold drinks for our afternoon delights.

Room Tip: The Sunday Brunch is a Must and the Thursday Nite Mexican Fiesta is a party you will remember.
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Colonel50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,838 reviews from our community

Traveler rating
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    874
    382
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (681)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Rockford, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 30, 2013

We stayed at the hotel from July 11-16. The first night we were there and there was a huge storm for hours....rain all in our room but the way the windows are made, all the rooms are like that. A little towels on the floor and all was well. The bed was comfy though we were afraid to get the comforter dirty. LOL Buffets were were good, not the best, some repetitious. The staff is AMAZING. I would definitely recommend this hotel and we would stay there again!!!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rushn311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 28, 2013

I love PV but had never stayed at the Sheraton Buganvilias. I always wanted to because of the location. The pool and pool bar was great. The hotel staff was friendly. Overall the cost per night is pennies compared to other "resort" locations in places such as Hawaii or Cabo. The easy walk to town made me not feel "stuck" as I like to explore. Prices at the hotel were reasonable as well. I really can't say anything bad about the place so how can it not get the best grade possible. We'll be back for sure. Stayed 7 nights and already missing it.....

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Darren N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buganviliasrp, Public Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review, May 7, 2013
Dear Darren:

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. We believe in the importance of fairly informing other travelers of the pros and conts of visiting a city for the first timers and to encourrage others to live again the experience to be worth it.

Thank you for your review, and we look forward to welcoming you back in the future!

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 26, 2013

I stay dthere for 6 days and me and my family love it great service location. Only thing bad its the room looks it had cables in places you dont expect. But overall excellent service great pool we went to the fiesta mexicana it was real fun with live mariachi and ofcourse tequila

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jorgesalas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 26, 2013

Just finishing up a week with my 80 year old mom. We stayed on the Starwood Preferred Guest floor and loved it. My mom was thrilled with all the attention from staff. They helped her carry drinks, food and treated her with great courtesy. The food was great and I loved the all inclusive aspect to our stay as I di
d not need to navigate cafes and restaurants with her. We had a beautiful ocean view room and got to watch dolphins and even saw a family grouping of humpbacks!
The pools were beautiful. The staff work very hard at keeping everything clean and well looked after. Although we didn't venture far I enjoyed some walks into old town.
My mom LOVED the Mexican fiesta night , there were terrific costumes and lots of food.We also took advantage of the spa specials which were lovely and good value. We really appreciate that it was less busy as we had lots of spots to choose from to eat or sit by the pool.
I would highly recommend this to anyway one wanting to visit Puerto Vallarta with an elderly friend or relative.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank KJA6843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buganviliasrp, Public Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review, May 7, 2013
Dear guests from Calgary:

With great delight we have read about your gratifying experience in our resort and in our dearest Puerto Vallarta,

It is our ambition to be the best family and convention resort in town and to fully comply with our guest expectations. We feel proud for your kindhearted consideration for our staff, and we appreciate your recognition for our accessible facilities to all family members.

Please receive our appreciation for sharing your feelings with us, and look forward to your next visit to the Sheraton Buganvilias Resort..

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CORONA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

Angelina, one of the pool waitresses, was our favorite. She took good care of us all the time. Her smile and quick witty remarks made our pool time a joy. We had a room on the club level and Ernesto, Efrain, Juan, Arnulfo took wonderful care of us. They were ALWAYS smiling, helpful and served us to the best of their ability. The breakfast and evening meals on the club level were surprisingly well done, comparing them to club levels in the States. Often we did not need to go anyplace else for dinner.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank PAUL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnaby, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2013

Amazing service, delicious food, breathtaking scenery, comfortable amenities and excellent location (15min walk to the city and boardwalk)! My best friend and I wanted to go on a vacation together, and we booked at the Sheraton in PV,Mexico based on a recommendation from my brother who has stayed at all resorts here (he's a travel agent). Yes, the first couple days we were asked by the "time share people" to do their presentation, but after politely refusing each time they left us alone for the main duration of our stay. Didn't bother me at all! What made up for it was the amazing staff and quality of service and amenities(we stayed in oceanview room)! SPECIAL thank you's to the bar/pool/restaurant/hosts & servers: Miriam, Gabriel, Enrique, Rigo, Ramon, Felipe, Mario, Marizia and Hugo! Thank you for the wonderful memories and can't wait to see you all again very soon! Muchas gracias!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Hackermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Buganvilias Resort & Convention Center

Property: Sheraton Buganvilias Resort & Convention Center
Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#13 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Official Description (provided by the hotel):
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton

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