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Las Palmas by the Sea
Ranked #30 of 123 Hotels in Puerto Vallarta
Reviewed February 14, 2013

the room was ready after 15:00 hours, this issue make me take the decision to not come back again. The service averall was average but the reception was poor. The food and beverages were average. You must do something for the comfort of your regular costumers.

  • Stayed: February 2013
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6  Thank metalgallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 12, 2013

This Resort was Beautiful!The view and beach was awesome! The Staff were very friendly! The resort was very clean and had excellent food and entertainment! I def recommend this place!! I will be returning for a second time :)

Room Tip: The Ocean View i would highly recommend!
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  • Stayed: January 2013, traveled with friends
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2  Thank mandi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

We did a last minute trip via Travel Best Bets/Canjet/Nolitours. (second trip to PV, different hotel)
Bad parts;
Got to the airport 3 hrs early as requested, but the plane was 2 1/2 hrs late leaving as, A: one of the flight attendants was late, B: The captain called in sick & they had to find a replacement pilot.
Be careful after arriving /clearing Mexican customs at the airport, as there is a "white zone" that looks like an Apple store, they all try to get you to take a cab/time share, bypass it ASAP!
Your tour/hotel rep will be just outside the "Apple store" with signs and will direct you to your transfer buses.
Our room was 2xx, ocean view, overlooking the adult pool, backed by the canal.
It was great until later that Saturday evening, then a disco down the canal/road started up, like boom car in your driveway!! We went to the concierge & asked for a different room. He said we could have 4xx (same area but higher- we checked it out..no noise) and told us we should have our bags packed at 1PM tomorrow, and they would move our bags for us.
At 12:30 (after wasting 1/2 day around the hotel) we went to the concierge (a different older guy/manager/Jose-?) and said we were ready to move to room 4xx.
He said "no!". We asked why. He kind of looked around a bit while trying to come up with an excuse and eventually said that the people staying in that room had all of a sudden decided to stay longer (BS!).
He had a bellboy show us 2 other rooms by the family/ kiddy pool (no thanks! - noise all day long).
We decided to stick with the room we had. So every Thursday, Friday and Saturday nights we heard the boom-boom from the disco! (was so loud that it was actually rattling the bathroom mirror and we had to keep the bathroom door closed- until 4-5AM) Solution?: Drink lots before retiring!
Lots of "Time Share" (err, "points" now?) hawkers everywhere, but not as bad as a few years ago.
Good parts;
The rest of the staff were very friendly & courteous.
I absolutely loved the Mexican food - different stuff every day, but a few others we had met only ate the "American" food & didn't seem happy with it. ..Well, when in Rome! Duh!
The bar staff were excellent. Mixed drinks were inconsistent..killer strong one time, a bit thin the next, but all in all, I really couldn't complain.
Lots of Nationals staying there..they are all very friendly - don't forget your Spanish-English translation app on your phone ;-)
Always tipped 20 pesos or a buck after meals or every few drinks or so & 50 pesos on our last day.
Left a buck every day on the pillow for housekeeping, although the towels arrived spontaneously, like 1-3 every hour..was entertaining! ;-)
Free wifi in the lobby, but a few pesos to use their PC. Mostly WEP around the hotels, so if you're a Linux user.. ;-)
Bus is only 6.5 pesos, and they give change; Take "Centro" to downtown, and catch the "Wal Mart" on Juarez to come back.
We avoided the Cuale market (tired of the hawkers), but the little shops downtown, artists zone (Guadalupe Sánchez) & south of the Cuale (Central Market) were pretty cool - lots of picture taking opportunities.
Wear sturdy shoes!
Mega and Soriana stores are within walking distance of the hotel.
Watch the local Oxxo, they don't seem give back the correct change (nor receipt) - local farmacias are pretty good for almost the same stuff.
Costco is almost an exact US clone (boring- no Mexican made stuff), Walmart, is well, Walmart.
The Galerias Vallarta Mall (next to Walmart) is a high-end mall for the cruise ships/well heeled locals..bought some very nice locally made stuff there.
Would I stay again? Definately! - provided I had an ocean view room on the 3rd or 4th floor, overlooking the adult pool.
Stayed for a week Jan 2013

Room Tip: Try to get an ocean view room overlooking the adult pool, as high as possible 3/4th flr.
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  • Stayed: January 2013, traveled as a couple
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3  Thank Tatyadog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013 via mobile

Resort was very clean. Food was good and staff was excellent! It is right on the ocean which is always a plus. Lots of walking attractions nearby. Some locals on weekends but mostly Canadians. All great guests. The hot tub (aka bath tub) was one thing you couldn't get into and quite frankly didn't want to. Locals love the hot tub and sit in there for hours! But that was no biggie for all the other perks. Well worth the money.

  • Stayed: January 2013
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Thank traci w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

We visited this property in Puerto Vallarta in January of 2013. Our stay was only 3 days but I will give you what we felt were the pro's and cons of staying here.

The Good
Very good location about halfway to downtown from the airport. Small resort with a friendly staff who will go out of their way to try to make your stay the best they can. Oceanview rooms are clean and have a great view. Nice serving of afternoon tea at around 6 pm daily. The a la carte restaurant was exceptional!

The Bad
Buffet was very limited and repetitive. Don't know how long you could do this over and over. No wait staff around the pools. You have to get up and get your drinks yourself. Beds are quite hard.

The Ugly
SWIMMING POOLS ARE NOT HEATED!!!!!! These pools are just too cold to swim in! Timeshare gal stalks people coming off the elevator and coming through the entryway. I felt I had to try to sneak by them. Most awful experience!

In short, I left after 3 days of our 2 week vacation. Would not return!

  • Stayed: January 2013, traveled as a couple
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3  Thank luvtogotomexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

We visited this resort for a 'girls week' - 3 moms and 3 teenage daughters. It was picked primarily as an inexpensive get away from our cold Canadian January! Close to the airport (nice contrast to our usual destination south of Playa del Carmen!).
My expectations weren't high. The rooms were functional- clean and old. Ocean view and lovely sound of the waves. Food was OK - I was disappointed at the lack of seafood of any description. However - we weren't paying a lot so we did eat out two nights for a little variety!
Best feature of this hotel is the friendliness of the staff. My 15 year old daughter and I arrived first- by noon the entertainment staff knew our names and by supper the beach bartender! We have stayed at many more highly rated hotels but never anywhere as friendly. Special note to Alejandro, Pamela, Luis (awesome entertainment staff) and our best mango margarita bartender David. The girls had a great time too.
Many of the tourists are there on extended stays - month or so. Everyone enjoyed visiting and helping us make the most of out trip. Most of the guests are Mexican or Canadian.
We saw dolphins and whales from the pool deck and enjoyed the beach - and yes the vendors as well.
We felt exceedingly safe and for a group of women and their teenage daughters this says a lot. I ran on the beach every morning as there isn't a gym here and never felt uncomfortable.
If you are looking for a inexpensive, friendly, safe hotel getaway with some local ambience this may be the place for you!

Stayed: January 2013, traveled with friends
5  Thank albertafamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

We just came back from staying at the Las Palmas by the Sea. The service that we received was absolutely excellent. Anything that we requested was done almost immediately. All staff that we encountered were wonderful. The food was very good with enough variety to satisfy (not sure what other people are complaining about). The activity staff were great with enough activities for all ages. The bathrooms are in need of renovation, as they are old looking. If I were to say anything negative, it would be that the nightly shows start too late, especially if you are travelling with kids. They should start at 9pm the latest. Also, the family pool should be heated. It was rather cold. More people would probably go in the pool. We would definitely return to this resort and would recommend it for people of all ages.

Room Tip: Pay the little extra for an oceanview room. It's worth it.
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  • Stayed: January 2013, traveled with family
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2  Thank CJ1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Las Palmas by the Sea

Address: Privada Pablo Picasso Zona Hotelera Norte 126, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#22 On the Beach Hotel in Puerto Vallarta
Price Range: $21 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Las Palmas by the Sea 2.5*
Number of rooms: 225
Official Description (provided by the hotel):
Experience the most refreshing way to vacation in Puerto Vallarta. Unwind together in our oceanfront Jacuzzi with panoramic view. Play in our two sparkling pools. Enjoy our beach club, with its wide range of activities. Indulge in a soothing massage. Treat your palate to delicious cuisine and cocktails at our restaurants and bars. Check out our nightly shows. At Las Palmas by the Sea you will enjoy your vacation. ... more   less 
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Also Known As:
Las Palmas By The Sea Hotel Puerto Vallarta
Las Palmas Puerto Vallarta
Las Palmas Sea Puerto Vallarta
Las Palmas Resort
Las Palmas Beach

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