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“Still a good deal in the Heart of Old PV”

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Playa Los Arcos Hotel Beach Resort & Spa
Ranked #28 of 125 Hotels in Puerto Vallarta
Certificate of Excellence
Reno NV
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Still a good deal in the Heart of Old PV”
Reviewed September 29, 2013

This review covers the last two trips to Playa Los Arcos. One in October 2012 and the recent one this May (2013). I’ll try to keep it brief as I have covered this hotel in depth before.

This is a Mexican family owned smallish hotel with about 160 rooms of varying sizes located on Los Muertos beach in the older part of town. Since both trips were outside of the high season in Puerto Vallarta, the hotel guests were predominately Mexican national families. If you include the local day trippers (190 pesos P/P), the ratio of Mexican Nationals to non-Mexicans at the hotel could be as high as 20-30 to 1. The only real significant consequences are that the families tend to dominate the pools, the buffet leans even heavier into Mexican food (do not think Taco Bell), and the nightly entertainment is entirely in Spanish. Aside from that, no difference. The non-native guests are still treated with respect and courtesy.

Speaking of the pools, the Adult Pool is not. Often, one could walk the length of the pool and still not get one’s feet wet due to the amount of people in the pool. In addition, groups of adults would congregate in one area of the pools or another for hours on end; eating, drinking, and socializing while never leaving the pool. Must have incredibly large bladders.

One recent change in hotel policy has to do with the wrist bands. Previously, only guests who had purchased the AI option (a great deal) wore wrist bands which were green (blue for minors). Now everyone is required to wear a wrist band. The colors are: yellow for AI (still blue for minors), green for day trippers, and white for non-AI hotel guests. Supposedly this is a security issue as the hotel is fairly open and sits right on the beach. But, I observed a fair amount of people using the facilities without any wrist bands.

For a more detailed look at this hotel, please see my previous reviews. We’ll be back there in a couple of weeks and if there are any significant changes, I’ll revise this review.

Room Tip: Ask to see first as the rooms vary considerably. Street side can be quite noisy.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
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Helpful?
5 Thank JimN1261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (520)
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English first
Sausalito, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 27, 2013

We checked in and asked for an upgrade to an ocean view. For $15 more we ended up in corner suite with a 360 panoramic view of the ocean.
The staff was very friendly and the hotel was kept very clean. The only downside is that this hotel is very very old and needs some updating otherwise it could have higher ratings.

Overall great hotel for the price in great area!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JGarza2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ca. USA
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 25, 2013 via mobile

LOVE THIS HOTEL. 24 days till we return to this Awesome place. Love the staff, beach, location, food and drinks. Everything about this hotel is wonderful. Everyone at this hotel goes out of their way to make sure we are happy. I can't wait to see Gianni, Betulio and Chuy. :). Great hotel with an even GREATER staff. :). See you all next month. :)

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcan2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacifica
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 12, 2013

Great room overlooking the ocean and pool, good food in restaurant, great cocktails served, great welcome at the front desk and service from the best waiter in P.V., our amigo,Felix, it's all here.
Whether you want to hang around the pool, explore P.V., lay on the beach on a chaise lounge under an umbrella, the whole staff is helpful, hospitable and friendly. Even the iguanas hanging around the pool seem to be smiling.
We are usually a little more active during our visits, but there is a lot to be said for laying on the beach and having people bring you things.
Say hello to Martha at the front desk and Felix at happy hour from Sergio and Blanca.
This was our third stay at the Los Arcos and we will certainly return.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Flatius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 9, 2013 via mobile

We just stayed one night here, what a beautiful resort, right on the beach and close to bars, restaurants and clubs. If you have never been to Vallarta, be prepared for the continuous parade of beach vendors selling trinkets, jewelry, food, massages, serenades, etc. Best bet is to stay at a hotel like Arcos or choose a restaurant that has beach service.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank duchessvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2013

This hotel was nice for the money. We opted for an ocean front room and the view was very nice. Balcony a bit small. The room was spacious with nice Mexican décor. Nice big shower with clothes line for bathing suits etc. Nice perk. They provided a small refrigerator no charge to keep drinks and snacks. We did not go with the all inclusive and didn't eat in the restaurant. Too many good authentic Mexican restaurants nearby to try. Pool and hot tub were nice. Not too crowded for October when we were there. Front desk staff helpful. Close to the Malecon. We'll be back!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janetraxler8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Obrien, CA
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 15, 2013

I stayed at the Playa Los Arcos and had a beach front suite that was a good room at a reasonable rate. This is a older hotel and was very clean, but I prefer something more upscale. The group I was with stayed in the Romantica Zone and it worked for me. Service was good. The Maxmillian Kaiser restaurant was very good for breakfast.

Helpful?
2 Thank CPIIIShasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Property: Playa Los Arcos Hotel Beach Resort & Spa
Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Official Description (provided by the hotel):
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta

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