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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Ranked #21 of 125 Hotels in Puerto Vallarta
ottawa ontario
Level Contributor
198 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“Great Little Hotel”
Reviewed February 19, 2005

We were there for two weeks in February. Rooms are basic but the food, the hotel and the staff are excellent. Location is great. Bus stop right outside of door. Hotel decor and grounds delightful.

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank bobisfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
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English first
canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 18, 2005

Have recently returned from a 2 week all inclusive vacation in this hotel I thought it necessary to give my opinion after having read some of the negative reviews. My husband and I were pleasantly surprised at how beautiful this hotel is. The staff are very friendly and the hotel although older is very clean in our opinion.I think the people that give the negative reviews should be staying in the Mayan Palace., We went on a timeshare presentation there and found it to be very cold and impersonal.
The hacienda is a very friendly family oriented hotel. Everyone goes out of their way to make it an enjoyable holiday. One must remember than you get back what you give. Some people are never satisified and should stay home . Remember it is another country.We find the Mexican people to be some of the most honest, friendly people in the world. If you are looking for 5 star plus this is not the place for you, however if you are looking for friendly atmosphere and great service I would highly reccommend this hotel. We found the food to be very good also.

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank caseyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 11, 2005

We went to Puerto Vallarta over Christmas (2004) and stayed at the Hacienda, but did not go for the all inclusive. We arrived really late in the evening and the restaurant staff gave us the dinner special 2 for 1 as we weren't starving but wanted to eat something. We did try breakfast on our final day there but it wasn't great. There are so many fantastic restaurants a 10 minutes bus ride away that the all inclusive wouldn't have been worth it.

The room did have a mildewy smell but given the heat it's not a surprise and you didn't notice once you were in the room for more than about 3 minutes. The beds ARE hard but it was actually nice and we both slept well. The hotel is a popular destination for Mexican travellers which was a nice break from Amercian tourists. And the restaurant and bar staff were fun, polite and friendly. We didn't get nagged by the "activities coordinator" at all, another major plus as we weren't there to get suckered into tours and diving etc.

I've stayed in much worse hotels in Puerto Vallarta for considerably more money so I was pleased. However, my major beef was that my grandfather, who is Mexican, came to visit us at the hotel while we were out. He stayed in the lobby and the staff tried to kick him out while he waited. He also paid one of the bell boys to translate a message to us in English (as we don't read Spanish) and to make sure it got to us ... and we never received it, even though we specifically asked the front desk if any messages had been left. As my grandfather is not well, nor rich, I was pretty annoyed that they took his money and would not let him wait for us in the lobby.

My only other complaint is that the coffee is terrible, but fortunately Gloria Jeans is on the bus route straight to the main strip and they have great coffee. It just would have been nice to have coffee in the hotel some mornings.

Other than the message incident, we had no issues with the Hacienda. It was pretty quiet - the first night Christine Disco next door was having a Wet T-Shirt Contest and it was insanely loud until about 4AM. We were worried that it would continue in the vein but we never heard another peep out of the club for the remainder of the week. All in all, for an inexpensive get away the Hacienda was great, not too far from anything but not too close either.

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 3, 2005

Hacienda was a very very classic Mexican hotel. It's not the cleanest but it's quaint & much more personal than the bigger hotels down the street. We didn't eat there very often but when we did the food was satisfactory. If you've never been to Vallarta before I strongly reccomend going. We loved Vallarta so much that were moving there! If your staying at the Hacienda I reccomend the bar in spot where you usually eat breakfast and not the one near the pool table. While your in Vallarta don't be afraid of going downtown at night because it's completely safe and fun for the whole family. I reccomend that you go to a cute little restaurant in old Vallarta called Le Bistro.
Enjoy your trip.

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Property: Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Address: Boulevard Francisco Medina Ascencio | Zona Hotelera Norte, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Official Description (provided by the hotel):
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta

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