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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Ranked #22 of 127 Hotels in Puerto Vallarta
Vernon, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great week....”
4 of 5 bubbles Reviewed March 14, 2013

It may have only been a week, BUT: what a great week it was... the entire place was AWESOME....you couldn't get better staff, and I wanted to take the chef home with me...I will for sure go back there, an absolutely beautiful little oasis...

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dmfgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,488 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Aldergrove BC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

Not sure what these people are talking about, we have spent the last 5 years at the Hacienda and have heard no Club noise, can't even hear the street noise once you enter this oasis. We love this place, they remember you from previous years and treat you like you are coming home. The staff is excellent and could not ask for anything better.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AldergroveBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 9, 2013

Anyone else hear noise in their room when staying here at hacienda resort and spa? LIKE from clubs? I swear I did and could not sleep for 3 days. ask to be moved and it got worse.
Food is ok but many restaurants near by.Thanks

  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Elle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

My husband and I stayed at the Hacienda the last week in January. It was our second trip to Puerto Vallarta, but our first visit to the Hacienda. We chose this resort as it was small and very authentic Mexican looking, and we were not disappointed. Lovely resort, great service, all the staff were pleasant and very accommodating. Rooms were great and we found the food to be very tasty with a decent variety every day. The location is excellent, close to bus service and within walking distance to all kinds of stores and malls, and the marina. It is a quiet resort, not much for entertainment if any, which was a little disappointing. It is not beach front, but the walk to the beach club is not far at all. We spent a lot of time at the pool, which was lovely, not crowded, and would walk over to the beach later on in the day. Enjoyed our stay, very friendly staff, cozy and comfortable resort. Thanks to all the staff there, and a special thanks to Roberto (our waiter at the A La Carte), he was such a nice man and made our meal very enjoyable!

Room Tip: We had a room facing the pool on the 2nd Floor, nice to sit out on the balcony at night and watch t...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank BarbEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed February 6, 2013

Cozy hotel with great Mexican ambiance. We were a few of the only Caucasian guests and loved the local feel. Great Value for our room which was very large and spacious. Huge walk in tiled shower and nice view of the pool from our room. Although this hotel is not on the beach it's only a 5 minute walk to the ocean and the service at the hotel owned beach bar was great. Food is ok but many restaurants near by.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank zoshked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg Manitoba
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

As we have stayed at many hotels in the area you can not beat the staff at the Hacienda.They are warm friendly and try their best to please.We stay there usually once or twice a year.we like to try other hotels as well but Hacienda always makes you feel like home.The newer hotel 4 or 5 star are not the same.The waiters at most of the others treat you well to begin with then you dont see them even though you tip them.The hacienda staff never stop trying.The hotel has a charm of its own ,a little older but in the long run a very pleasant experience.You meet many wonderful people there as it is small.Good place for people travelling alone as it is so friendly.We will continue to stay there as we will be going there in mid March.The location is excellent with everything closely.Your tours are just at the marina next door as well as a supermarket with well stocked pharmacy and of course walmart and the mall.Downtown is a short bus ride or taxi is $5.Our favourites staff members are Hose Ivan Andree Juan Alphonso Pedro Lara Silvie Sal and many more sorry not to remember all the names as they are many more.Go to this hotel with an open mind as you will enjoy the experience.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank rodeas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covina, California
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed February 1, 2013

I made a return stay and found other returnees. Staff recognized me. Same friendlilness. With all inclusive guests are granted a special dining option. I was the only one who chose my time slot and they still gave me my special meal with my own waiter on the patio. Same courtesy extended to another guest the following evening. I understand why they would not open a room for one person. It is not a fancy hotel, but it is convenient, safe, and in good company. A new Hilton opened up next door.

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Property: Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Address: Boulevard Francisco Medina Ascencio 2699, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Official Description (provided by the hotel):
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta

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