We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Buenaventura Grand Hotel & Great Moments All Inclusive
Ranked #21 of 127 Hotels in Puerto Vallarta
Oklahoma
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Buenaventura PV!”
5 of 5 bubbles Reviewed June 25, 2010

My husband and I stayed at the Buenaventura June13th-22nd, 2010. It was an awsome stay! Our travel agent informed the hotel it was our anniversary so there was a plate of chocolate covered strawberries with drizzled chocolate in our room with a nice note wishing us a Happy Anniversary, along with robes and slippers! We stayed in an ocean front suite with a jacuzzie that had 3 large windows overlooking the ocean.
I read many reviews of this hotel before booking it and the main reason we booked it was because of the great reviews and the fact that it was in an older part (not the hotel zone) of PV and within walking distance to the Malecon, which was all true! But let me warn you, it is definately in a more traditional part of PV, cobblestone roads, neighborhoods with residences and even for the first 3 or 4 days of our stay at Buenaventura, we were the only people in the hotel that spoke english and not spanish, lol.
Buenaventura is smaller than some AI's but the staff was totally awsome! We had great maid service and turn down service everynight, the wait/tress staff were wonderful and after just a couple days knew what we wanted with our breakfast, coffee and Mimosa's , miss it already!! The bar staff was great also and the Concierge was wonderful!! Answering all of our dumb questions, lol! And getting in touch with Continental Vacations the day of our departure when our ride didn't show up, lol! The food at the buffet is okay (very small buffet, so after 4 or 5 days it gets to be the same food it seemed) but the restaraunts you could reserve a spot at were out of this world delicious!! And the service around the pool was wonderful too!
Please!! Even though this is an all inclusive, TIP THESE PEOPLE!!!! They make nothing and work their butts off! The average wage in Mexico is between $200 and $500 dollars (American) and they work soooo hard! Some of these people were at the hotel when we woke up in the morning and were still there at 9 that night!!
If you have any questions about this hotel or the area, please email me!!
Thanks Buenaventura for such a wonderful stay!!! (Oh.. and we saw dolphins in the bay on two mornings, it was awsome!!! ) And 24 hour room service is included along with a fridge in your room that is restocked everyday!!

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank policegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,364 reviews from our community

Traveler rating
    1,048
    808
    353
    92
    63
See reviews for
742
809
80
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed June 12, 2010

I traveled with all adults. Overall, I thought the hotel was pretty good overall but it was missing some things that we enjoy about an all-inclusive hotel. It doesn't have a swim up bar and really have any sort of entertainment staff. Although you are smack downtown, we enjoy having some sort of fun around the hotel. They had zero. My other big issue was the beach. It's really not swimable. There are tennis ball size rocks that cover the beach. When you go in the water, it has the same thing. It really wasn't a fun beach. That is very important when i go to Mexico. The buffet was ok. Breakfast was the best and I'd say top notch. Lunch was ok. The food was not great. The specialty restaurants were Fantastic. The other thing we were disappointed was they only had sushi on on day, Wed. We never got to try it and were disappointed since they advertise it. The rooms were great. Very clean, great beds, good tvs. The food service was great! The bar service was hit or miss; it was dependent on the bartender at the time. We liked that the hotel was located right downtown. The overall hotel was in great shape. There are 2 pools and I'd say they are small. Since the beach wasn't great, I would have expected more from the pool area. The hotel tends to cater to the locals. One night they shutdown one of the bars for a wedding. They had a party on the beach and didn't invite us :( They look like they do a great job if you wanted to have a wedding there. We did get room service included and it was great! That was a highlight.

  • Stayed May 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DenverTravelHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Peters, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 5, 2010

This hotel was sort of a last minute booking due to its all inclusive package. The hotel we had booked didn't have all inclusive so we changed at the last minute. I'm glad we did!
The staff was extremely nice and helpful every single day. Very friendly people all around, bar tenders, wait staff, front desk, housekeeping... everyone.
It's very close to the Malecon... which is a walkway with the beach on one side and restaurants, bars, and shops on the other side. Just be careful on your walk to the Malecon. Every single shop owner will talk to you and try to either sell you a tour or something from their shop. After the first night, we just politely said 'no thank you' to everyone we passed. Seems to work okay.
The hotel pools were great. My husband and I enjoyed playing water volleyball with some of the staff at the hotel. The beach is a typical pacific side beach so we didn't do much in the water.
The drinks were strong and plentiful. The food in the buffets were always delicious.
They offer free wi-fi... BUT you have to be on the first floor or you must use it in the lobby. We were located on the first floor, last room and got it in our room but no one else seemed to be able to access it.
The only bad thing I can list is that the walls are very thin and most people don't care how loud they are. And most hotels along "hotel row" do firework displays nightly around 10pm!
This was as close to paradise as I needed and I'm extremely upset I'm back home in Missouri... :}

PS- The three "trips" we took were Geronimo's snorkel beach thing, it was a 6/10, an ATV tri[ through the mountains ...it was a 10/10, and the nighttime pirate ship dinner theater... it was a 9/10 (I don't dance!)

  • Stayed May 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank simplesurvival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, Oh
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 2, 2010

I am 20 years old and this was my boyfriends and I first trip. We were greeted in the lobby with a welcome drink and checked in very quickly. They clearly explained what was and was not included in our all inclusive.

Our room was spacious and the view was great. The cleaning staff came at least once a day often more. The room service was quick and the food was great.

We ate at the beach side restaurant on the fist day and it was delicious. We also went to the buffet for breakfast and dinner on other occasions.

The location was perfect. The hotel is on the Melecon but far away from the action that it is still quiet.

The staff was amazing no matter where we were. The room service, pool side, and bar service was always looked forward to.

Puerto Vallarta was amazing by itself but staying at the Buenaventura was just an added luxury.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CourtJae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monmouth, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 1, 2010

We had a great time in PV and our stay at Buenaventura was outstanding. We were welcomed by the staff upon entering the lobby with cold wash cloth and a drink. Our rooms had a wonderful view of the ocean and pool area, very comfortable bed, and room service twice a day. Everyone throughout the hotel is friendly and helpful. I appreciated the front desk being able to exchange our money for pesos at anytime for the correct rate and at no charge. As everyone has mentioned, it's an easy walk to the melacon and we always felt safe no matter what time of the day or night. At the end of the week we all regretted having to leave.

Stayed May 2010
Helpful?
2 Thank dli1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed May 31, 2010

I stayed in the Buenaventura for two nights on my own and the greatest complaint is that they didn't answer the phone quickly enough when I called to confirm my reservation - if that's the worst of it, then you know the rest is pretty good.

Its chief selling point (aside from positive tripadvisor reviews) is its location and at about 7-8 minutes pleasant walk to the famed promenade it was perfect. That having been the primary selling point for me, I was pleasantly surprised by the other facilities, good pools, what looked like excellent service (I hadn't gone all-inclusive but the food looked ok too).

The tour company with its desk there was particularly helpful in filling my two days to the max, and went the extra mile accompanying me to an ATM for security and lending her insect repellent when I went zip-lining (Los Veranos was her recommendation, and was good but I have nothing to compare it with) and to Las Caletas for "Rhythms of the Night" (which is not TOO bad a single!).

The bed was very comfortable, the internet worked mostly (might have been issues with my own laptop I think), and though the remote didn't work, I didn't report it so couldn't expect it to be fixed.

If I return to Puerto Vallarta again (and I may) either alone or with my family I will definitely stay in Buenaventura again.

  • Stayed May 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank psw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caldwell, Idaho
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 27, 2010

We just returned from the best vacation at Buenaventura Resort and Spa. We decided to spend our 20th Wedding Anniversary at Buenaventura Resort and Spa and it was the best decision we have made. The hotel and staff were excellent! We upgraded to the honeymoon suite and it was wonderful. Great view, great location and great service. Special thanks to Gustavo. The pictures of the hotel and grounds that are on the internet do not do the hotel justice. It looked much better in person. We spent 8 days in PV and that was not long enough. We have been back only 5 days and already wish we were back at the Buenaventura. We would recommend this hotel to anyone and we hope to be back very very soon. Thanks for a wonderful vacation from Idaho.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mcac85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review, January 29, 2016
Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar.
Dear guest, we thank your comments, we work on improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
2.2 mi away
Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Me...
#22 of 127 in Puerto Vallarta
4.0 of 5 bubbles 1,488 reviews
1.4 mi away
Los Arcos Suites
Los Arcos Suites
#26 of 127 in Puerto Vallarta
4.0 of 5 bubbles 480 reviews
1.4 mi away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#27 of 127 in Puerto Vallarta
4.0 of 5 bubbles 2,368 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#35 of 127 in Puerto Vallarta
4.0 of 5 bubbles 2,372 reviews
0.1 mi away
Villa Premiere Boutique Hotel & Romantic Getaway
Villa Premiere Boutique Hotel & ...
#8 of 127 in Puerto Vallarta
4.5 of 5 bubbles 2,139 reviews
1.1 mi away
Plaza Pelicanos Club Beach Resort
Plaza Pelicanos Club Beach Resor...
#43 of 127 in Puerto Vallarta
4.0 of 5 bubbles 1,860 reviews
Show Prices
Show Prices
Show Prices

Been to Buenaventura Grand Hotel & Great Moments All Inclusive? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Property: Buenaventura Grand Hotel & Great Moments All Inclusive
Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Puerto Vallarta
#15 On the Beach Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Official Description (provided by the hotel):
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, Travelocity, Despegar.com and getaroom.com so you can book your Buenaventura Grand Hotel & Great Moments All Inclusive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing