As others have said the staff here can not do enough for you. You seldom find an empty glass or a dirty plate in front of you. They really did go above and beyond to cater to your every need. For example... on day 1 my wife asked the waiter if she could have a "Peach Belinni". He had a confused look on his face, asked her to write it down for him and order something else because he didn't know what it was. She got a Tequila sunrise, wrote it down for him... and 20 minutes later he comes back with a "Special drink for you". They researched it and made the drink!
Our room was comfortable, keeping the room cool was not an issue. As others have said the beds were quite firm... but for us that was a bonus :). We slept like rocks every single night.
Some of the reviewers have mentioned that they could not find all of the listed restaurants. So this should help with that. Every day for supper there is an "a la carte" and a buffet. The "a la carte" restaurant cycles between the sunset view restaurant (behind the poolside bar) and the Brazilian steakhouse. The Brazilian steakhouse is through some doors to the right as you walk into Frutas y Flores. (FYI... the Brazilian steakhouse was AWESOME!... if you like meat... I like meat :D)
And if you ever unsure what is where... don't hesitate to ask any of the servers, or the concierge... they won't hold out on you!
The only thing I think I can complain about was the wireless internet. It was flakey at best... sometimes I could get it to work on my laptop in the lobby.... but other times not. The same went for in my hotel room.
- Official Description (provided by the hotel):
- Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more less
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- Also Known As:
- Buenaventura Grand Hotel Puerto Vallarta
- Buenaventura Puerto Vallarta
- Buenaventura Hotel Puerto Vallarta
- Buenaventura Grand Puerto Vallarta
- Buenaventura Beach Hotel Puerto Vallarta