I am returning this year to this hotel with some reservation.We are going back only because of the wonderful friends we have made there who are also repeat customers.
The hotel needs to be updated. the front desk needs to have training as to how to have friendly helpful staff. Always trouble with the rooms!
The drinks at the bar are low quality alcohol.So much so we bought our own and used it.So much for all incusive! Have told management in the past but they don't seem to care.
The food is okay. Have to book for the two restaurant and hope you do not get cancelled.
There are many hotels in area .Would think returning people would be valued .
Hope it is improved in the next few weeks or will not be back
- Official Description (provided by the hotel):
- Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more less
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- Also Known As:
- Buenaventura Grand Hotel Puerto Vallarta
- Buenaventura Puerto Vallarta
- Buenaventura Hotel Puerto Vallarta
- Buenaventura Grand Puerto Vallarta
- Buenaventura Beach Hotel Puerto Vallarta