We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location...great service!”
Review of Los Arcos Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Los Arcos Suites
Ranked #23 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Reviewed March 9, 2014

This was our second time staying at the Playa Los Arcos properties and our first time at the all suite location. Our room was very clean and comfortable. It had a small kitchenette, coffee pot and balcony as promised. The staff was very kind and courteous. We did the all inclusive and the food was even better than the previous year at Mi Pueblito, especially the outside space that they have created. The roof top pool at the sister property Dona Casa Susana was an amazing experience. We will definitely stay at this property in the future!

Room Tip: The rooms with a view of the pool are quieter but the exterior rooms have a small view of the ocean.
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (591)
Traveler rating
Traveler type
Time of year
Language

336 - 342 of 591 reviews

Reviewed March 5, 2014

We stayed for 3 nights at the end of our trip. Having stayed there before, we knew what to expect. We did however purchase the all inclusive option anyway, I do not think I will do that again. The location is superb, there are too many options seconds away for food that is much better than Playa Los Arcos.

That said, we enjoyed our stay. Love the ambiance of Los Arcos Suites and the sister hotel Playa Los Arcos. The small pool at the suites was nice. The room is small and efficient. The maids did a good job. Our view was the pool courtyard with the beautiful walls of plants. We would have preferred a street view to people watch, but enjoyed the serenity of the courtyard view as well. The bed was comfy and we used the kitchenette.

We enjoyed the pool and the beach at PLA and I like the new bar (it had been 8 years since we had stayed their last). We enjoyed walking around downtown and the malecon. Cannot ask for more regarding location. I would stay at Los Arcos Suites again.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Patty35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

I don't want to write a negative review here but there a couple issues that need to be stated.

Upon arrival, one day late we we greeted with a situation where we we we made to feel that they were doing us a favour finding us a room. We had a prepaid reservation so that wasn't sitting well. They gave us room 209 which seemed fine at first but after returning from dinner and drinks a few hours later we were greeted with close to a hundred little cockroaches all around the kitchen, inside the fridge, and over the bed. Talked to the front desk but nothing much could be done as the hotel(s) were full. The said in the morning we could change rooms. Needless to say this was not a nice way to spend your birthday. We didn't sleep very well, slept with the lights on and got out of the room as soon as possible in the morning. Room 201 was better. Never saw another roach. The decor is tired and dirty but functional, i guess. Francisco was a shining star though. He made sure our stay did not end how it started. The rest of the staff were very nice. The pool is great for a swim late at night but way to warm to swim in during the day. just not refreshing. All and all our stay was just OK. I would probably stay across the street at either of the other two properties as I think I enjoyed them a little better.

Room Tip: NEVER stay in Room 209.
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank screweduproyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

Los Arcos Suites is a smaller hotel located just off the beach in the Zona Romantica. We had a Junior suite which provided a kitchenette and a seating area as well as a king sized bed. There was a problem with our reservation due to a maintenance issue in the room to which we were originally assigned. The hotel offered us multiple options that included an ocean view hotel room or suite in their sister hotel the Playa Los Arcos (PLA). We chose the least convenient which involved changing rooms during midweek because we had booked that hotel in order to be close to our friends that were also visiting that week. They bought us a free breakfast buffet at the PLA for the inconvenience. Service was very good all week, but there were occasions when the front desk was not staffed. Never a problem for us, but something I noticed.
It should be noted that the three hotels that are 100% non-smoking. This was not noted when we booked the rooms and I do like to enjoy a cigar on the balcony in the evening when in a tropical location. It did not appear that they vigorously enforced this policy as I saw others smoking on the balcony and one smoker in the restaurant/lounge.
I would definitely recommend this hotel if you like to be close to the action of the Romantic Zone and a short walk to the Malecon. We have been to PV multiple times and have always stayed in resorts. While this hotel does not have those types of amenities, it saved us time on the bus riding to the action!

Room Tip: Suites on the street side of the hotel can offer a view of the ocean and shade for an evening cockta...
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

....fabulous...great people....love the coffee machine..... Thanks Franciso for your help with internet...pool and cleaning staff wonderful another great holiday at Los Arcos suites also the best part of town

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Val W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

We enjoyed our first trip so much, we booked the same place again. Francisco at the front desk is the best. Francisco helped us check in, Francisco helped us with our Spanish, Francisco helped us with our computer, Francisco is just helpful! Our bed was comfortable, the water was hot, the room was clean (Thank you Rafaella), and we didn't hear any noise from the neighbors. We did the same beach stuff as last time. Walked down the right side of the street to the beach, got our chairs from Emillio at the Los Arcos Playa, and had him put them next to the little beach restaurant run by Stevie. Cold beer and fish on a stick all day.
OK, everything wasn't perfect. Only 2 things I would change.
1. Enforce the No Smoking policy that is posted in every room and on a big poster in the lobby. Our neighbors smoked on their patio next to us. Hard to enjoy eating while smoke blows in your face.
2. Figure out how to get RELIABLE internet. It was better this time. We had it about 75% of the time. But why not 100%? There are internet cafes on every corner and they don't have that problem.
All in all it was a great stay. We'll go back.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank FasTxn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

On a recent trip to Puerto Vallarta I had the good fortune of staying at Los Arcos. It is centrally located, has a friendly staff and very helpful personnel. My room was small but had a beautiful large patio with an excellent view of the ocean. Truly a delight!.

Room Tip: Higher floors have a better view and are more quiet
See more room tips
  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank christine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
0.1 mi away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#25 of 123 in Puerto Vallarta
2,837 reviews
0 mi away
Hotel Casa Dona Susana
Hotel Casa Dona Susana
#24 of 123 in Puerto Vallarta
814 reviews
3.4 mi away
Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Me...
#19 of 123 in Puerto Vallarta
2,023 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Grand Miramar All Luxury Suites & Residences
Grand Miramar All Luxury Suites ...
#12 of 123 in Puerto Vallarta
776 reviews
0.1 mi away
Hotel Posada de Roger
Hotel Posada de Roger
#15 of 123 in Puerto Vallarta
894 reviews
0.2 mi away
Tropicana Hotel
Tropicana Hotel
#54 of 123 in Puerto Vallarta
727 reviews
Show Prices
Show Prices
Show Prices

Been to Los Arcos Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Los Arcos Suites

Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 On the Beach Hotel in Puerto Vallarta
Price Range: $81 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Official Description (provided by the hotel):
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, getaroom.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Los Arcos Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing