Just returned for a week long trip to Puerto Vallarta, where we stayed a few nights at the Hotel Frankfurt. The location was good with easy access to the beach and the mostly non-English speaking staff were freindly and helpful, However!! on the third night I sustained a fracture to my hand when it was caught in the dangerously low ceiling fan which was stuck on high rotation and placed about only seven feet from the ground, fortunately the Hospital was only a block and a half away but on filing an insurance claim they requested a report from the Hotel, describing the nature of the incident. I met with the owner who owns and operates a fine dining restaurant further up the road. He was completely dismissive when i informed him what had happened and refused to fill out the necessary report. When I spoke to the desk person back at the Hotel he told me that i was the third person to sustain this type of injury, and that the place was really falling apart. Definitely a poor overall impression of the place. We were two single guys basically out on the prowl and looking for an adventure in mexico and low maintenance in terms of our need for comfort, however, we were still compelled to change rooms twice before this incident due to infestation of large ants and cockroaches, a leaking toilet and noise. The fracture to my hand has ended up costing me $200 because of the owners' neglect and lack of coeperation. My advise in staying in and around the area is that there are alot of other Hotels on the lower price scale with less problems, shop around and don't compromise in your basic needs, you are ,after all, on holiday.
- Also Known As:
- Frankfurt Hotel Puerto Vallarta