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Garza Blanca Preserve, Resort & Spa
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Reviews (2,091)
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All reviewspanoramic suiteper deviceblue restaurantboca doshammock on the balconybocados stkhotel mousaiall inclusive packageinfinity poolkayak triptime shareall inclusive planpersonal conciergesushi restaurantper dayfull kitchenceviche
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Reviewed August 6, 2013

After booking a great rate on-line , my wife and were very happy to check in to Garza Blanca and were so impressed by the beautiful indoor-outdoor lobby and the great service upon our arrival. Security is tight , so you do have to go through a gate and guard each time you come in , but not a problem. Our room in the tower was amazing with an 180 view of the bay and giant soaking tub and shower, both with a view of the bay as well. Service was always just minutes away and the food both poolside and at the restaurants was top notch even if the drinks were a little watered down. The only downside of the amazing place is their push upon check- in to get you to go to the breakfast sales presentation. If you can manage to skip that , your stay will be heavenly.

  • Stayed: July 2013, traveled as a couple
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4  Thank MandC0218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

Nice property 1st class facilities. Good food and drink -but watch your wallet - it adds up fast. They may ask you to attend a time share presentation. If you go and don't buy you get promised additional discounts for certain events on or near the property. WarnIng: Just get ready for a high pressure timeshare sales presentation. You will have to say no many times. After they stop "weatherboarding" you with sales tactics and finally accept no as your answer, things are great. You get your promotional gifts and the rest of your stay is really first class.

Stayed: August 2013, traveled as a couple
Thank tedw322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

. . . the Activities & Pool Concierge Staff! Alan, Francisco, Genaro, Miguel, Omar and Sergio can enhance your experience at Garza Blanca, transforming it from an enjoyable stay at one of the finest resorts in Puerto Vallarta into an experience that you'll never forget! I was greeted at the pool by Alan and Miguel with a welcoming cup of hot coffee and towlels for my lounge chair. Then Francisco and I took out one of their fleet of sea kayaks for an incredible snorkeling tour of one of the most beautiful places on the planet, Los Arcos, where we saw an abundance of tropical fish and even sea turtles. Then back to more poolside pampering with fresh Vallarta Ceviche, guacamole and their signature Margaritas served with warm Mexican hospitality. In the late afternoon, I went on a bird watching tour with Miguel and Omar. We saw exotic fowl of every hue and description for an awesome jungle experience! And for the tequila tasting event in BlancaBlue, well you'll just have to plan a visit to find out for yourself. For a good time call my new friends at Garza Blanca Preserve, Resort & Spa, you'll have the time of your life!

  • Stayed: August 2013, traveled solo
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2  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

Here are the pluses for this property which stands out somewhat from many tired and old properties in Puerto Vallarta:
1. nice small private beach
2. newly constructed and well built
3. even the towers across the highway have a nice view.

Here are the downsides:
1. this is a time share promotion place so there will be some pressure when you check in to get the sales pitch; just insist you don't want it;
2. only part of the hotel is on the beach; most of the hotel is built across the highway in three towers
3. restaurant service at all the restaurants is very slow unless you are getting a time share breakfast which appears to be very prompt service
4. in hotel store you cannot pay with cash; bring credit card or room charge

Room Tip: If you want to be close to the beach ask for the main building otherwise you will be across the street in the time share towers.
  • Stayed: May 2013, traveled with family
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2  Thank BPCTraveller604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Hotel is beautiful and food is a delight.
Here are our concerns

- No free shuttle to the city and back. We where told the taxi ride is US $20/each way (we are family of 5)
- Internet is expensive and not free for such a nice resort.
- Hotel that offers Inclusive as a option is mis-leading. If you want inclusive go to a hotel that is 100% inclusive. Having a hotel semi inclusive causes more problems. You need to sign your bills and all your items are itemized with a total price (though you don't pay it). But then you have a "TIP" line. For a bill for $200 US dollars you can't really give 10 or 20 pesos. Inclusive states that tips are included. Front desk stated that the tip they people really get out of a inclusive package is 2-3 pesos/day so hardly even $1. So if you give $10 to $20 US dollar tip for every meal on a inclusive package it add's up really really fast.

- You might get bored fast. There is NO entertainment. What they call entertainment might be locals playing soccer at the beach or some vendor coming down to sell you fish.

- Pool is basic. Nice infinity pool but not slides or water activities for kids/families. Nice for adults to relax.

The people are great.
Think of the hotel as a quite hide-away place to relax (like a boutique hotel).
Its not really meant for familieis.

Biggest complaints
- No Free WiFi (it should be a given for this class hotel)
- Not enough restaurants. Basically 2 restaurants with 1 snack bar at the pool.
- Room service closes at 11pm.
- Tipping : Please "STATE" what is expected and right for inclusive package. If the workers are not getting anything then state that Tip is not included so people coming understand. The workers are super nice. I wish I was rich to tip them more. I already feel broke because I didn't account for it.
- Activities and Entertainment. Gosh, at least give us a shuttle service to town and back or nearby grocery stores. You offer a nice kitchen but nothing to buy unless you use taxi's. Kids are bored after 5pm.

I want to emphasize that the hotel itself is nice. The 2 bedroom suite is marvelous. Just nothing to use the kitchen (no grocery stores nearby, no paper towels). People working here are super nice.

  • Stayed: July 2013, traveled with family
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4  Thank Vedo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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