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“Excellent vacation!” 5 of 5 bubbles
Review of Vallarta Sun Suites & Hotel

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Vallarta Sun Suites & Hotel
Ranked #75 of 127 Hotels in Puerto Vallarta
Queretaro,Qro.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent vacation!”
5 of 5 bubbles Reviewed December 29, 2013

One block from the beach. Clean comfortable equipped spacious rooms with fan, air conditioning, fridge, coffee maker. Incredible views from the balconies. Pristine pool. Terrific local fare including perfectly prepared crisp fresh fish tacos from the restaurant on location. Something for different needs and budgets: suites, hotel, hostel. Adults, no pets.
Every one of the caring, helpful, happy staff members make Vallarta Sun an EXCELLENT!!

Room Tip: Go up for the 180 ocean view!
See more room tips
  • Stayed December 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank truenortherner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 3, 2014
Dear Guest,

We are so happy you enjoyed your stay with us and truly appreciate you posting an excellent review. Vallarta Sun wants to be THE place to stay in Puerto Vallarta for everyone, we're glad you agree! Thank you for mentioning all the details that set us apart. We look forward to having you stay with us again.

Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Traveler rating
    48
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    3
    3
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 23, 2013

What we liked:

Friendly, good customer service.
a) Staff showed us 2 rooms upon request so we could pick one we preferred.
b) Flexibility with payment! 1. Letting us pay partly in US$, & partly in Mexican pesos. 2. The staff weren't able to use an updated exchange rate without Ricardo there so we talked to Ricardo later that week & after he checked the internet, we got an updated, better exchange rate.
c) When I sprained my ankle, within hours of requesting a move to a ground floor corner room from the second floor, the staff arranged for it.
d) Ricardo & Marco gave helpful tips regarding dining options, how to get to places of interest, & taxi fares.
e) If the staff at reception could only speak Spanish, he/she would call an English-speaking staff to the office to help.

Central location:
The hotel is located in Old Town (Romantic Zone). When you exit the hotel, you can see Los Muertos Pier & Los Muertos beach down the street, a block away. There are good eateries, shops & bus stops along Francisca Rodriguez & along Olas Altas & other streets within a 5-15 minute walking distance from the hotel.

Sleep & quiet:
We stayed in Room 206, a corner room away from the main road. We liked the air-conditioning & the fan. The ground floor room, also a corner room away from the main road, was also quiet at night (from 9pm - 7am), but we could hear people talking outside in the daytime even with the windows shut.

What could be improved:
Cleanliness: the sheets & towels had been washed but a few of them had spots/stains from before. The housekeepers changed them upon request but it'd be great if the hotel could provide white towels & sheets continually. The pitcher in the ground floor room was also cracked so this could have been replaced.

Room Tip: We liked Room 206. It's a corner room, furthest from the main road, accessible via stairs, &...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mr-and-Mrs-2o1o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 8, 2014
Dear Guest,
We so appreciate you taking the time to write such a thorough review and for the lovely compliments about our hotel. Our goal is to provide the best stay possible in Puerto Vallarta and we're very happy you enjoyed your time with us. Thank you for giving us feedback regarding the linens and the cracked pitcher, we'll be sure to double check these items so they are 100% ready to use for all our guests. Please visit us again soon!

Sincerely,
Vallarta Sun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

We stayed in the hotel for 6 nights. It was always great. In the same place, you have a hostel and a hotel. We did the hotel because of technical problem with our reservation. First, we stayed 4 nights, the we to in sayulita and come back fr the end of our travelling. Pool access, good service. Marco is very nice and know everything about stuff to do in Puerto vallarta and around. It's 2 minutes walk from the beach, in the centre of Vallarta. In the hostel, the have a big kitchen and fridg, so you can buy food and keep it cold. Good maid service also. It's very cheap; 550 pesos for the room in the hotel or 450 for the private room in the hostel, but no shower in the last one. We figured out for 100 pesos more it was a great deal.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julieandthomas26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 8, 2014
Dear Guest,
Thanks for staying with us and for writing such a great review. We are happy we were able to sort out your room situation and that it worked out so well for you. We appreciate your comments and for taking the time to tell us about your experience at Vallarta Sun. Come back soon!

Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toluca, Mexico
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

I stayed in hostel for 5 days with two friends. was nice that we could use the pool because it was low season. the beach is just 2 minutes away and you get easily to many other beaches by bus. everything is clean, the atmosphere is very nice. also the people working there are very friendly, especially Marco the guy in the front desk and can give you a lots of information about vallarta. in 5 minuten you can get by walk to the night club area. there are very good bars and clubs. in general im really happy to have chosen this hostel and would i relly can recommend it to everybody.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Vere N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 8, 2014
Dear Guest,
Thank you for recommending our hostel and for all the great things you wrote about your experience with us! We love our location in Puerto Vallarta so our guests can enjoy all the great things to see and do in this city! Visit us again soon!
Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

This review is a little late as we stayed there December 2012. We stayed in the Suites which had a small but fully functional kitchen with coffee pot, microwave, blender, fridge, stove plus plates/pots etc. Everything you need.
We absolutely loved this spot for it's great value and location...only 3 blocks from the beach right in Old Town close to all the bars and restaurants. The rooms are basic but clean and the grounds are kept very clean as well by Carmen. There is a small pool with loungers which we used every morning before heading out for the afternoon/evening.
We did a longer stay (4 weeks) and it was perfect for this. We are coming to PV again Winter 2013 and will be staying at the Hotel this time.
Bottom line: Great location, clean, great value, very friendly, helpful staff.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank SunningToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 14, 2014
Dear Guest,
Welcome to the family! We are so happy you had a great stay at our Suites and will be regular guests with us! Thank you for taking the time to post a review and for the informative details that made your experience special. See you again next year!
Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, Wisconsin
Level Contributor
120 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

I stayed in the hostel part of this place for a total of 3 nights, while passing through in May 2013. I stayed 2 nights, then stored my pack at the hostel for 5 days while I went to Sayulita, before returning to stay another night--and then flying home. I must say, I totally appreciated their willingness to store my pack, free of charge. Not all hostels will do this; though I think it's an easy way to score points with guests.

Though there was no free breakfast (common in Mexican hostels), and this was one of the most expensive hostels I stayed in, I still felt like it wasnt a bad value. This is the kind of place where you could potentially party and have a good time enjoying Puerto Vallarta's nightlife while also managing to get a good night sleep. The dorms are small, with only 3 bunks, sharing a bathroom, meaning you're not sleeping near too many strangers and when it's quiet, you may just get the room to yourself. Each bed has a locker, and reading lamp; nice pillows, decent mattresses. The kitchen is excellent and there is wifi and a computer and the staff is very friendly and helpful. The rooftop pool is clean and well maintained. The hostel is located a block from the malecon/beach.

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lwjubeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 16, 2014
Dear Guest,
Thank you for the great review and for taking the time to mention so many details that were important to you! We are happy to help and want to make sure our guests have the best stay possible. We appreciate you sharing your experience and hope you return soon!

Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Jalisco, Mexico
Level Contributor
6 reviews
5 of 5 bubbles Reviewed May 28, 2013

We went to the beach for a week and stayed in this hostel. We had a great time there. The staff is very friendly and the rooms are nice, not too hot, not too cold. Also the hostel is very clean and the swimming pool is great. Nice place if you want to be close to the beach.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wfcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VallartaSunSuites, Owner at Vallarta Sun Suites & Hotel, responded to this review, April 16, 2014
Dear Guest,
We are so happy you enjoyed your stay and thanks for posting a review! It's great to be near the beach and all the restaurants and bars. It's also great to have a clean, comfortable bed to come home to at the end of the night so we make it a priority. Please stay with us again when you return to Puerto Vallarta!

Sincerely,
Vallarta Sun
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vallarta Sun Suites & Hotel

Property: Vallarta Sun Suites & Hotel
Address: Calle Francisca Rodriguez 169 | Zona Romantica, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #75 of 127 Hotels in Puerto Vallarta
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
Located in the romantic zone of Puerto Vallarta just a few steps away from one of the most attractive sandy beaches - Playa de los Muertos - and surrounded by great cafes and restaurants, our location allows you to walk to the most beautiful places in town. Enjoy the quietude while staying in the heart of Old Puerto Vallarta. ... more   less 
Reservation Options:
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Also Known As:
Vallarta Sun Hotel Puerto Vallarta
Vallarta Sun Suites And Hotel

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