I had heard from friends that stayed there that the owner of the villa did not treat his staff very well and his turnover rate was high. A few days before our arrival, we heard from ther owner that we had 2 new staff members. Maria was now the cook and Pepe was now the 'houseman'. I was disappointed to say the least, thinking some random guy was going to be our houseman and I expected mediocracy at best. Boy was I wrong! Pepe was the best part of the trip. He is a very sweet, very attentive man. We adored him. He was wonderful with the kids and loved holding my baby, in anticipation of his own upcoming arrival! One of the couples with us celebrated their anniversary while there and Pepe booked them a cab, made them reservations at their chosen restaurant and even bought them beautiful flowers.
He was attentive with food and drinks. Made all of our excursion reservations for us. Called us cabs when needed. He was truly amazing.
The house was beautiful. I stayed in the Yellow Room, which I recommend. It does not have the biggest bed but the shower was one of my favorite parts of the trip. The deep tub overlooks Bandaras Bay with astoundingly utmost privacy. You can shower and feel as though you are outside. Uh-mazing.
The food was great. It started a little slow because Im a vegetarian and dont eat any dairy products. I dont think my message quite made its way to them. However, after the first couple of days, the meals were perfect. Huevos Rancheros with chorizo for breakfast, with a side of soy chorizo! They made meals that really incorporated my diet and the other allergies our guests had.
Overall, it was awesome and I hope they treat Pepe well. He is a good man and he was part of our family for a week. We will miss Casa Carole and hope to return in the future.
- Official Description (provided by the hotel):
- Carol & I built Casa Carole right on the beach several years ago. We asked the architect to design the villa so it would be ideal for rental, with each bedroom having a full bathroom ensuite and a balcony with views of the tropical jungle and the sea. Casa Carole is a traditional Colonial Mexican villa with exposed adobe brick arches, marble floors and beamed ceilings. The decor features hand crafted furniture, Mexican art and sculptures, plus handmade glassware and linens. It is truly a Mexican family house. Our guests rave about our staff of four; chef, houseman/concierge, maid and pool-man for their courtesy, friendliness and competence. Our staff really makes a difference. We have successfully rented Casa Carole for the past many years with a growing clientele who come back for more. ... more less