We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love this chain”

Bubba Gump Shrimp Co.
Ranked #198 of 1,163 Restaurants in Puerto Vallarta
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Reviewed July 19, 2014

I have been to several location prominently the San Francisco location and this place is almost as good. The food was excellent as I love the menu at BGS and maybe it even fit better as Vallarta has great waters for fishing. The service was great and very timely, the only thing and probably doesnt matter with most people is that the SF location for example has this great Bubba Gump attention to detail in their service, and if you have eaten there before you would know as they do little gimmicky but cool phrases and other odd ball stuff that bring you back to the movie which slightly lacks here. But the food and service are great!

Thank Vallarta_Visitors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Bubba Gump Shrimp Co., responded to this reviewResponded July 28, 2014

Hello Vallarta_Visitors!

Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service.

We really look forward to seeing you soon!

Run Forrest!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (616)
Traveler rating
Traveler type
Time of year
Language

248 - 252 of 616 reviews

Reviewed July 1, 2014

If nothing else it is right on the boardwalk get a cold one and catch up on what is happening back home. They have free WiFi for their customers. We tried the Starbucks but the WiFi there was poor.

Thank Robby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Bubba Gump Shrimp Co., responded to this reviewResponded July 7, 2014

Hi Robby M!

Thank you so much for your review.

We really look forward to seeing you soon.

Run Forrest!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

The food was very good although it took a long time to receive our order. It has a great atmosphere and they had a clown making balloon animals, etc for all the children which was a big hit. Would definitely return:)

Thank Kyla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded May 22, 2014

Hi There...
Thank you so much for your Awesome Review ... We are thrilled you loved our Fresh Made from Scratch Food, Our Ice Cold Drinks and Great energetic and personalized Service ..

We will be talking to our staff about your comments.

We really Look forward to seeing you soon

Run Forrest Run !!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

We stopped by for lunch after cruising the Malecon shopping. We ordered Coconut Shrimp and Shrimpers Heaven. Both orders were severely overcooked or reheated leftovers from the day before. We skipped the $13.00 drinks and just had a $2.50 bottle of water each .... really? ... We had visited this establishment years ago and it was superb. I have no idea what has happened but as true Canadians we never complained to our young waiter whom graciously treated himself to a 20% tip for the rubber shrimp we were served up but we will never return nor recommend this place to anyone. Do yourselves a favor and visit the Happy Lobster instead for a fine fresh seafood meal!

Thank Real_Pancho_Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded April 19, 2014

Hi There
First let us thank you for your review , all comments from our guests are very important and all of them help us become always better.
Be sure We have taken immediate action to correct the misses we had during your visit
We would like to get more feedback from you, so our General Manager can adjust the operations if needed. If you could please send us an email to gustavom@meracorporation.com so we can follow up
Again we thank you much for your review and feedback
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

My wife and I spent 8 days in PV and ended up eating here twice ;) I usually prefer to eat in a "hole in the wall" type restaurant to get the authentic feel while travelling. Well, all that was bypassed as we walked by on the Malecon and decided to drop in to Bubba's. One of the reasons we chose here was due to the very loud and obnoxious music blaring in front of the other restaurants on the Malecon. As we walked by, it seemed more spring-break themed in the other places, although they were completely empty.
We ordered the Calamari appetizer which is a roll of the dice since it can come out chewy sometimes... it was FANTASTIC!! The meal was great. Our server was Hector (Lou?) and he was very polite and friendly, he really did a great job and was on top of everything. He even excused himself every time he would leave the table to get something! When we went back the next time he had a different name tag on and played along as we teased him about his new name. I suspect he was hiding from the spring break girls from the night before?? He wouldn't confess to anything! He's a great server and a great asset to this restaurant.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Hotel_bidniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded May 28, 2014

¡Hola!

Thank you very much for your awesome review ... We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service ..

We will be very pleased to have you with us a third time!!

Thank you once again for your review.

Run Forrest!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Bubba Gump Shrimp Co. also viewed

Puerto Vallarta, Jalisco
Puerto Vallarta, Jalisco
 
Puerto Vallarta, Jalisco
 
Puerto Vallarta, Jalisco
Puerto Vallarta, Jalisco
 

Been to Bubba Gump Shrimp Co.? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing