My wife and I frequent the Outback in Puerto Vallarta once to twice a month, and find the service and food are again first rate.
We had two ocassions in the past year where the service left somethig to be desired, and once, the prime rib was tough.
The last two times we ate there, the service was quite good, and the Prime Rib was excellent.
Last week the Hostess came by to take a survey on the food and service, and.I explained that I was only dissatisfied once. She informed me that anytime I am not completely happy, send it back. That they want 100% satisfaction from customers.
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