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“Good rooms, check the price carefully” 3 of 5 stars
Review of Hotel Hacienda Mazatlan

Hotel Hacienda Mazatlan
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Hotel Hacienda Mazatlan
3.0 of 5 Hotel   |   Av. del Mar y Flamingos, Mazatlan, Mexico   |  
Hotel amenities
Ranked #70 of 77 Hotels in Mazatlan
Alexandria, Minnesota
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Good rooms, check the price carefully”
3 of 5 stars Reviewed January 14, 2007

We stayed five nights at Hotel Hacienda, it is a charming hotel but billing practices were problematic for us. At checkin we were first told there were no rooms, then a change and there was one, we asked about a length of stay discount and told there were none available.

We talked with three other guests who were given discounts, for one night stays we paid 83 dollars a night, (70 plus 13 for stove and dishes) two other guests reported they were charged 50 dollars,and another would not say but it was less than 50. We were also placed in a second floor room, the lower rooms are noisy from street traffice and had no light blocking curtains. To be fair we were moved by another receptionist when we asked to be moved.

I would be cautious about staying here unless you are really willing to advocate for yourself. I speak some Spanish but not fluently. Thought I have to say the resort is nicely located and views are good.

  • Liked — Location and friendly guests
  • Disliked — Not particularly welcoming to international travelers
  • Tips/Secrets — Negotiate the price
  • Stayed January 2007, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank TravelerMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hacienda Mazatlan

Address: Av. del Mar y Flamingos, Mazatlan, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #70 of 77 Hotels in Mazatlan
Price Range (Based on Average Rates):
Hotel Class:3 star — Hotel Hacienda Mazatlan 3*
Number of rooms: 95
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