I've stayed at El Cid a few times and each time I'm always disappointed. When I first checked in, my friend and I arrived at 4:30pm, well after the check in time and when we were given our key to the suite overlooking the street, we came across a filthy room that had not been cleaned up. In fact, there were used diapers on display for us to see. While I do not envy the housekeepers and am embarrassed for the folks staying in the room before us as they obviously have terrible manners, my experience was ruined from the moment I stepped in. The best thing about the hotel was the room service as I love room service and am critical about the hotel's food service to the rooms.
Would not recommend this hotel unless it was absolutely necessary. Mazatlan is filled with excellent places to stay and with better service. Won't be making the same mistake twice.
- Official Description (provided by the hotel):
- Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- El Cid Granada Country Club Hotel Mazatlan
- El Cid Granada Country Hotel