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“Best Accommodations in Mazatlan!!! SERIOUSLY!” 4 of 5 bubbles
Review of Punta Pacifico

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Punta Pacifico
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Accommodations in Mazatlan!!! SERIOUSLY!”
4 of 5 bubbles Reviewed July 5, 2013

I loveeeeeeeeee the Residence Club in La Jolla. It was is an absolutely beautiful and peaceful place to stay. It was quiet when we wanted it quiet. The room we stayed in was clean and was maintained well. The beach is beautiful and great for walks with your family or loved one!

The staff there is so kind and helpful especially a gentleman at the front desk named Edgar. He was helpful and attentive to our needs. I find it important to point out people who are doing amazing at their jobs, make sure you ask for him!

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BebeAlani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    17
    13
    5
    8
    29
See reviews for
26
25
3
3
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Loreto, Baja California Sur, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

We just came back from our trip to Mazatlan and we stayed at La Jolla and we are so happy we are definitely going back! We loved the service specially we are very happy with Alex he was very nice and cool guy! Keep up that attitude!! Food was great, the rooms clean and nice! We had a really nice time!

Stayed July 2013, traveled with family
Helpful?
2 Thank Hiram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

We travel quite a bit and were pretty surprised at how nice this place was. Very competitively priced for such a tourist-y area and very welcoming environment. The food in the restaurant they have is outstanding which was strange because it was very undercrowded, which was fine with us! that just means better service for us and a more intimiate setting. Service overall at the hotel was very friendly, especially Alex and Rocito who we got to know rather well over the week and were happy to accommodate whatever we needed. Overall, a really great experience that I would not mind returning to. Thanks La Jolla!!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed June 12, 2013

It has only one small dull restaurant and is miles away from all the fabulas Mexican restaurants in town. It has no night life whatsoever with no way to get to fun places in town such as "Gus Gus" who have live bands and affordable drinks. A taxi ride costs an arm & a leg because it is so remote and there is nothing to do there at all. If you don't care about spending time in Mazatlan city and just want the beach, you will be disappointed. The beach sand is rocky and dark color, swimming not good at all in this area. Not a pretty beach front at all.

The timeshare salesmen are sharks who prey on American victims. They are ruthless. I was ripped off big time and regret ever walking through their door.

Stayed May 2013, traveled as a couple
Helpful?
13 Thank frankie1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Garibaldi Highlands, BC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

We just returned from a 3 weeks tay at Club La Jolla, we travel a bit and have totally enjoyed our stay here. We are owners in the villas at Club La Jolla and had a wonderful stay. It is very quiet so if you are looking for a party place do not stay here but if you want to read, take long walks on the beach this is it. Please also remember that you are in Mexico so things will not be like back home, but that's why you are there to experience a new culture and to relax. The staff at La Jolla was extremely friendly and very helpful from when we arrived to when we left. Thank you Edgar, Alex, Luis, Sergio, Felix, Chillo, Rocito for making our stay there great. If you do not want to be hassled by the timeshare sharks at this resort just let them know and they will not bother you. If you buy a timeshare at La Jolla, just read your contract carefully before you purchase. Although the resort is a ways from the Golden Zone, there is a shuttle from the resort that goes in 2x a day. Taxis and Pulmonias are also readily available anytime. We enjoyed some lovely restaurants such as El Presidio at Plazuela Machada (great dining experience and highly recommended) Fish Market, Diegos, Las Brujas. Pueblo Bonita is also right next door to La Jolla and just a short walk on the beach to the left of the resort. We will be back next year with our family and we are already looking forward to seeing our new friends that will also be returning and the staff at La Jolla.

Room Tip: The rooms in the villas are a little worn but the new rooms in the tower are beautiful.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank no1nana1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed June 6, 2013

Unless you want a slick sleazy salesman, backed by equally shady and HOSTILE bosses, following you around the whole time don't go here! Worst experience in Mexico EVER in 30 years!

I've been a lot of places in Mexico over the years, made a lot of friends, and had a lot of fun. Not only was this the worst experience ever, you're located so far from anything it would cost you both arms and legs to see any sites.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
14 Thank happytraveler5432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed May 31, 2013

The resort salesmen are slick and not to be trusted.
They do not honor the 5 day Mexican consumer protection law which allows you to change your mind. Before making a reservation, Google La Jolla and you will see hundreds of angry comments from people who have been cheated and scammed by La Jolla.
> The salesmen use high pressure tactics and lies to convince you to buy.
> The resort itself is unfinished, plain, dull.
> There are no amenities.
> The beach is rough sand, lots of rocks. Not good swimming.
> No bar, no hot tub, no fun

Stayed February 2013, traveled as a couple
Helpful?
12 Thank Pete F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Punta Pacifico

Property: Punta Pacifico
Address: Avenida Del Delfin Cerritos 110, Mazatlan 82128, Mexico (Formerly Residence Club La Jolla)
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 44 Specialty Lodging in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Punta Pacifico 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
Exclusivity and privacy define the atmosphere that Residence Club La Jolla offers its guests in all of its luxury suites and villas. All the rooms are elegantly decorated and have all the amenities, including marble and granite finishing, kitchenette, balcony with ocean views and LCD TV. Located in Nuevo Mazatlan, the Emerald Bay provides the majestic scenery that inspires the most beautiful sunset views from any of our 16 spacious villas and 47 luxury suites in our resort tower. The infinity pool, beautiful grounds, the exquisite international cuisine, and the warm and personal service of our staff, will make you wish that you could extend your vacation. ... more   less 

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