I LOVE this place! My husband, five year old daughter and I spent a wonderful six days at Pueblo Bonito. The grounds are beautiful and very well kept. The staff is also wonderful.
We purchased the all-inclusive for the first four days to see if it would be worth it and figured we could extend later. I will say, the all inclusive is definitely worth it. And it costs much more to add after booking, about $100/day per person.
The food at the restaurants is good. It does get repetitive, but it's a great option if you don't want to have to leave the hotel or pay full price at the restaurants. The all-inclusive also includes room service for a very small ($4) charge.
My only complaint is the people we saw with drinks inside the pool, especially children. This is probably more of a manners thing, but they could also make it a rule that drinks are not allowed in the pool. I'm really surprised we didn't run into a situation where a small child dropped their fruity drink in the pool.
Wonderful! Very friendly and eager to make you feel welcome. The staff at the pool is continually checking to make sure guests have all they need, drinks, food, water. An our room was nice and clean when we returned.
They are nice and big. It was a great layout, perfect for the three of us. I can imagine with 4 adults it would feel a bit small. The decor is nice and bright and there is a small terrace with towel racks to dry your clothes. We'd purchased some sweet bread one night and in the morning it was covered in ants. There is a small kitchenette so I would be cautious of storing any sweet foods.
They were very warm. We went in June and when I first stepped into the pool it felt like a jacuzzi. I was hoping to cool down, but it was about the same temperature as the air. This was the kids pool so it may have been due to it being shallow. The other pools were slightly cooler.
As usual, getting a chair near the pool in the shade is always a challenge, but this happens everywhere. People hold their chairs with some small personal object and then leave so you're forced to walk in circles looking at empty chairs when all you want to do is get to relaxing already. I haven't been to one hotel that has managed to find a good way to address this.
We had a wonderful time at Pueblo Bonito. We were there for six days in our ten day trip. We had planned to switch to a less pricey hotel on day seven, but we regret it. We tried to extend our stay, but they were already booked. The second hotel we stayed at was the Riu. It was a notable downgrade and not worth the money we saved. We will definitely book this hotel for the full vacation next time. I would highly recommend this hotel. Spend a little more to make your vacation worthwhile.
- Official Description (provided by the hotel):
- Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more less
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- Also Known As:
- Pueblo Bonito Emerald Bay Hotel Mazatlan
- Mazatlan Emerald Bay
- Pueblo Bonito Emerald Bay Mazatlan
- Emerald Bay Mazatlan