Each and every waiter, front desk person, bell person, pool server, and maid who helped us at El Cid El Moro, Castilla, and Granada was absolutely fantastic. (We stayed at El Moro but got the all-inclusive so we experienced several El Cid resorts.) I can almost guarantee you'll go home and be disappointed with the service in your hometown after experiencing El Cid. The outdoor, oceanfront view from La Concha restaurant was unbeatable, the buffet breakfast there was unbelievably good, and the quesadilla bar at La Cascada is definitely worth a visit.
Advice: DO go to the 90-minute timeshare presentation to get a discount on all-inclusive! It costs about $89/day per person, but we got it for about $38 USD which is worthwhile for drinks alone. DO budget for tips, even if you do all-inclusive, and especially if you tip based on service because it's always excellent. DO try as many restaurants as you can with the all-inclusive. DO take the city tour through Pronatours (office located within El Cid resorts), because getting commentary from an actual Mexican resident makes it a worthwhile experience. DON'T expect to catch a buzz from poolside drinks, as they're very weak (but extremely tasty...try the Chaba Colada!) DON'T go to the "guest participation" night at the Pergola if you don't speak Spanish. There's some English, but not enough to make it worthwhile.
I was shocked to see that anyone said this place wasn't clean. We saw people polishing elevator doors, sweeping around the pool, picking up garbage at the beach, and the maids practically begged us to clean our rooms if we ever left and kept the do not disturb sign up. Everywhere you looked, someone was cleaning, so the effort is definitely being made.
I hope we can return again someday!
- Official Description (provided by the hotel):
- Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- El Cid Moro Beach Hotel
- El Moro Tower El Cid Mazatlan