I travelled with my husband, sister, mother and young daugther (under two). We stayed at El Cid Castilla for 11 days.
We found the staff at the restaurants and buffets extremely kind, courteous, knowledgeable. We were very impressed with the breakfast buffet, and actually were so pleased with it we didn't venture to the ala carte restaurant for breakfast once! We were always well taken care of by a mesero named Mario. He consistenly made us feel like the most important people in the room, and was so kind to my daughter. Our rooms were always kept clean, and the facilities were always immaculate. We enjoyed the ala carte retaurants, although did not go to the Japanese one.
My one grevience with the food was lunch time. Only the buffet was avaliable at 12, and you had to wait until 1 for the restaurant. And the snack bar, la conchita, we were only allowed to order hamburgers and drinks. We found this a bit annoying, and always had to go back to the other snack bar on the other side of the pool to order from a selection of mostly deep friend snacks. While waiting till 1 was no big deal, it was difficult to coordinate that with my daughter who tends to get grumpy around that time.
I was a bit disappointed that there wasn't any heated pool that was shallow enough for young kids to play in. However, we purchased a floatie for her and she had a wonderful time. The main pools were very nice temperatures to swim in, regardless of the temperatures.
I also liked the location of this hotel. Very convenient for outtings and day trips.
We booked tours through pronatours.
We did the canopy tour (zip lining) through Huana Coa. We had a terrific time and the staff were fantastic. And also went on the Deer Island tour, which was very nice. Although, the offer snorkelling, the water is to murky to see anything. But the beach was beautiful, the lunch they served was great, and it was nice to get away from the mainland for a few hours.
Overall, we had an awesome time.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan