we have visited the El Cid Castilla many times over the past few years. Each return visit is better than the one before. Staff are very customer service driven. They leave you feeling happy and completely satisified. My last visit was December 26,2012 to January 5, 2013.
The buffet food was above average, and the resturants were above average as well.
The pool area is wonderful with lots of planned activies for everyone. The beach is amazing! I love the ocean, The waves crashing on the shore there is no sound more pleasing to my ears! I always get a room beach front on the second or third floor just so I can hear that beautiful ocean as I sleep.
I have already booked my return for January 2014 will be traveling with my husband and 11 year old daughter! I am hoping that I will be able to get a beach front room again with a king size bed and a pull out couch for my daughter to sleep on. I am not fond of the rooms with the 2 double beds as they are little cramped with 2 adults sleeping.
Some reviews complain about the beach vendors, Not me I love them! they take time to chat with you telling you about their beautiful city and life in mexico. when you go to stay at this resort take the time to go to the beach there is a very friendly little old man who collects cans, he will walk the beach and howl like a wolf (his trade mark) He is by far the most interesting most friendly man I have ever met! when we return every year he remembers our names, where we are from and when we were last in mazatland.
Staff at El Cid Castella, We are counting the days until we return See you soon and keep up the great job!
To the bad reviews that are posted, Mexico is what you make it. We go to mexico to relax, to enjoy beautiful weather and reconnect with family and friends. This resort will give you all of that and more!
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan