This was our first trip to Mazatlan. We stayed for a week in April with close family in 2 tower rooms.
We had never stayed at an El Cid resort before, and we were drawn to this resort partly because of the El Cid Foundation and its philosophy of helping its employees better themselves. That is very creditable. We found out that there was a small charge in using the bottled water and coffee packets in the rooms and that money would go to the El Cid Foundation, and that was totally ok with us.
What can I say? We had an VERY wonderful time in our week at the Castilla! The rooms were very clean, the beds were comfortable for us. The maids were smiling and efficient. Our rooms on the 7th floor of the tower were quiet, with a great ocean view. My sister, the insomniac, slept like a baby every night!
We ate mostly at the Pergola restaurant for breakfast and dinner, and at the Alhambra for lunch. We had one breakfast and one supper at the Cascada restaurant. The lovely beach was right by the Alhambra and it was super to eat lunch and watch the ocean. Cascada's mexican food was very good and the guava pie dessert was to die for. We found a good variety of food at the Pergola. I enjoyed the desserts!
The week we were there, which was at the end of high tourist season, the hotel was far less filled by foreigners and there were many more Mexican families. Everyone seemed to be enjoying themselves at the pool and beach, which was nice to see. The beach was wonderful and we didn't get bothered by the vendors that much. They all took a polite "no thanks" very well and went away.
Heidi of Pronotours (in the lobby), arranged our airport pickup/dropoff, and our half-day city tour (which we enjoyed). Heidi is friendly and very efficient (which we appreciated). Thanks Heidi!
This was the third Mexican all-inclusive resort we have been to, and our family consensus is this one was the best so far! We had a totally fantastic time and would highly recommend this hotel to anyone going for an all-inclusive stay in Mazatlan! We wouldn't mind checking out the new El Cid resort at Los Cabos when it opens.
Last but not least. There were restaurant servers who made us feel so special and took such good care of us!! We have to give special and sincere thanks to young Carlos, Anna and Francisco at the Pergola who were so sweet to us! We think about you and smile. We also thank Luis, Ishmael, Adrian at the Alhambra, Yovany, Thibercio, Miguel & Gregorio at the Pergola, the Pergola omelette ladies Isobel & Sohara, Pergola chef Raoul, Miguel at the Cascada (who told his life-story), and Jose the bartender (who travelled Alberta and has seen the northern lights). All of you helped make our stay so memorable. THANK-YOU!!
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan