We booked into the Moro through RCI but were put in Castilla which is next door. We had a nice large 2 bedroom on one of the top floors. This was actually last year Nov 2011. I don't normally write reviews out of laziness but my conscience nagged me to do it. This is a good place to vacation with one major flaw. If you have a toddler or 2 you should avoid the top floors. On the balcony and even worse the walkway from elevator to room there is a large open gap that a child could very easily slip right through to certain death. We had to lock the balcony doors and always carry our child from the room to the elevator. If we had more than 1 kid we would have required a different room. Hopefully nothing has ever happened but I don't see why there is a design need for any risk at all? Not every building had this problem though.
Otherwise one of the bathrooms always gave rusty water, the moro pool was cold, the breakfast buffet near the beach served cold food and the food at the Castilla pool was not good.
On the bright side the room was clean and spacious with 3 bathrooms, the food at the Moro pool was good, the water at the Castilla pool was warm, and the staff and view was excellent.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan