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“great golf course” 4 of 5 stars
Review of Estrella Del Mar Resort Mazatlan

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Estrella Del Mar Resort Mazatlan
Ranked #23 of 80 Hotels in Mazatlan
West Kelowna, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great golf course”
4 of 5 stars Reviewed July 9, 2014

the golf is wonderful, the hotel was good service, but lacking in somethings..restaurants were basically the same. The beach and pool are lovely and the staff is great. will go back again soon for the golf, but 'wont stay at the hotel so long, will stay in Mazatlán part of the time..

Room Tip: ocean front room of course is best
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Lonerunner2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    61
    32
    13
    12
    4
See reviews for
46
44
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5
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Covington, Louisiana
Level Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed June 2, 2014

This is a beautiful resort close to the airport but 30 min away from any shops, restaurants and life. It is ideal for couples or people searching isolation. It has 2 restaurants but hours are limited. You need to take a $30 taxi ride to go anywhere or rent a car. The building is beautiful but needs some work. I had to change rooms twice due to AC problems. Each room has individual AC and is over 90 F in May. I will never go there again during that hot season. I was told that November to February is the best time.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Gabriel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 22, 2014

The Estrella Del Mar is a condominium, housing, and hotel, golf resort. It is located near the Mazatlan airport but is very far from the city of Mazatlan. The only restaurant available on Mondays at the time of our visit was at the golf course clubhouse. The food at the clubhouse and at the hotel when it was open is acceptable but is fairly high priced for the quality. There is no food store, confectionary, or other amenities for miles. You must have a vehicle if you are going to stay here for any length of time. The golf course is the main attraction and we played 18 holes every day we were there. The price for guests was about $100 US for 2 people with a cart.

We booked the room with unlimited golf but when we got there we found that it was only for 1 person and only meant 18 holes per day. Why would they offer a room for two people with unlimited golf and then say it was golf for only one person??

In conclusion if you have a car, like golf, and are willing and able to leave the resort for other activities then this is a fair place to stay. If you have children or are limited in travel abilities there would be nothing here to interest you.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Laird_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 12, 2014

We rented a condominium. We understood that the furnishings, which are provided by the individual owners, will vary somewhat, but the furnishings as well as the overall appearance of the unit (appliances, floor materials, etc.) were a far cry from what we were sold. We paid $260 a night and expected to get what the brochure pictured, or something close to it.

The bed in our unit was the hardest bed I've ever slept on. And I travel internationally about 100 nights a year. We could not easily change it, because of course by the time we discovered this it was very late. I ended up sleeping on the couch. The following morning I went to complain about it at breakfast, and the manager came to see us about it 'only' four hours later. To her credit, she did understand that we were sold something that they did not deliver, and she did understand that the bed was not something that most people would tolerate. She moved us to a better unit and offered to credit us for the one night.

It has now bee two weeks since we left, and the credit has not appeared on our credit card statement, even though I've made several emails and pone calls to clear it up.

Room Tip: maybe the hotel rooms are better, we did not stay there. The hotel is a long ways from the rest of...
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  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 11, 2014

If you want solitude and beautiful beaches this is the place. We stayed in the phase two portion of the condominiums and we felt like we almost had the place to ourselves. The pool is beautiful and well maintained and our room was only a couple of hundred feet from the beach. The resort has 3 miles of sandy beachfront. There is a small convenience store on property, but we went in to Mazatlan (about a 30 minute drive) to stock up our kitchen. We at at the golf course clubhouse restaurant twice and were very impressed. The airport is within 15 minutes of the resort.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank castlerockjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelEDM, Manager at Estrella Del Mar Resort Mazatlan, responded to this review, May 20, 2014
Dear friend;
Thank you for your comments regarding your recent stay at our property.

Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Thanks again and we hope to see you soon.

Sincerely,
Angel Macias
Hotel Manager
Estrella del Mar Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mazatlan, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

This is a quick note to Thank the staff at Estrella del Mar for their professionalism during my sister's wedding early this month. The entire hotel was booked with friends and family and we were impressed by the service. I remember calling the receptionist at night (11pm) as I was getting sick and getting a an extra hot tea (strong with natural honey and lemon) in 5 minutes. My cousin forgot a bag with expensive gold jewelry and money - which she remembered a week later - and we got it back. They went out of their way to keep us happy. The wedding was of course a huge success thanks to the location. Some relatives loved this place so much that ended staying a few extra nights after the wedding.

Thank you all again for making this happen!!

P.S. I hope this hotel won't change too much with the new management in place. Keep it nice :-)

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank OGA1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Estrella Del Mar Resort Mazatlan

Property: Estrella Del Mar Resort Mazatlan
Address: Camino Isla de la Piedra Km 10, Mazatlan 82267, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Mazatlan
#9 Spa Hotel in Mazatlan
#18 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Estrella Del Mar Resort Mazatlan 4*
Number of rooms: 71
Official Description (provided by the hotel):
68-room oceanfront hotel in Mazatlan, Mexico within the gated community of Estrella Del Mar, just 10 minutes from Mazatlan airport. Activities and amenities include a spa, salon & workout facility, conference & wedding facilities, pool & hot-tubs, restaurant & bar, tennis courts and horseback riding, 18-hole championship golf course and 3½ miles of beachfront. ... more   less 
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Also Known As:
Wyndham Las Villas Hotel Mazatlan

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