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“Wyndham Estrella - Mazatlan”

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Estrella Del Mar Resort Mazatlan
Ranked #22 of 79 Hotels in Mazatlan
Certificate of Excellence
Reviewed June 2, 2013

Few of the services advertised were available.. Transportation and food service amenities were not available.

  • Stayed: May 2013, traveled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Todd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelEDM, Gerente at Estrella Del Mar Resort Mazatlan, responded to this reviewResponded June 10, 2013

Dear Todd
Thank you for comments regarding your recent stay at our property.

I apologize for not exceeding your expectations. We strive to ensure that each and every guest experience is satisfying.

Please know that we are taking your feedback to heart and will work to improve our service. It is our hope that you will give us another opportunity to serve you. Los Delfines Restaurant one of three on site was closed for a couple weeks but not longer . For transportation we try to schedule all the service, we have 4 vans

Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, please do not hesitate to contact me directly at 6699155850.


Sincerely,
Angel Macias
General Manager
Wyndham Las Villas Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (205)
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58 - 64 of 205 reviews

Reviewed May 16, 2013

We spend the winter in Mazatlan but always go spend three days at Estrella to relax, chill and play golf. It is fabulous, beautiful golf course right on the ocean, fantastic staff, English spoken here!
Fabulous place for lovers..honeymooners, very close to the airport. Shuttle will take wo into town.

Room Tip: Waterfront, fall asleep to the waves on the beach
  • Stayed: February 2013, traveled as a couple
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Thank Robynhood7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

Our time at Estella Del Mar was wonderful. We were almost the only people there and that was ok with us. Everyone was kind, helpful, and patient with our lack of Spanish. The food was terrific. The drivers were extra helpful because I am on crutches and need extra time. The pool was great. Everything was clean. It was a once in a lifetime trip we will always remember.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Paul And Lucy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2013

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Joseph L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 6, 2013

One may difficulty (and the reason I gave it a 4 instead of a 5) is finding this property. We
signed up for this hotel as a Wyndham Hotel and had no idea that it had "Estrella del Mar"
connected to it so when we turned on the road that said "Isla de la Piedra" we did see the
sign which only said "Estrella del Mar" but there was no "Wyndham" after that name so
we continued on for 9 miles as our Garmin said to do. It took us a good 1 1/2 hours to get
this figured out with the staff and to find our way back and to the hotel - very frustrating.
Once there, it is a beautiful, but very secluded hotel. We don't think it should be advertised
as a Mazatlan hotel as it isn't anywhere close to downtown Mazatlan and takes you 30-45
minutes to drive back into town. The staff, once there, couldn't have been nicer and the
hotel would be perfect for someone wanting to be secluded (suggest a fly in to Mazatlan as
they will pick you up) or there for a golf vacation. This was the first step in our special
anniversary trip. We are taking this trip to celebrate our anniversary and that of our son's, who
we will be meeting in Seattle for his 20th anniversary and an Alaskan cruise with his wonderful
wife. It is a beautiful property. This hotel needs to warn the guests driving in to look for the
sign "Estrella del Mar" not "Wyndam" since that word isn't on their sign!

Room Tip: We only saw our room. It was lovely and quiet with a gorgeous view of the ocean.
  • Stayed: May 2013, traveled as a couple
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Thank Nevadatraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelEDM, Gerente at Estrella Del Mar Resort Mazatlan, responded to this reviewResponded May 17, 2013

Dear ….Nevadatraveler1

Thank you for your comments regarding your recent stay at our Resort.
Is very important to us your feedback.
We recently changed our Hotel name to Wyndham Estrella del Mar Resort
Specifically for this issue , now you can see online the name updated
Thanks again and we hope to see you again
Sincerely;

Angel Macías
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Teresa And Rich... D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 2, 2013

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Kathy And Wayne M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Estrella Del Mar Resort Mazatlan

Address: Camino Isla de la Piedra Km 10, Mazatlan 82267, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Mazatlan
#9 Spa Hotel in Mazatlan
#17 On the Beach Hotel in Mazatlan
Price Range: $63 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estrella Del Mar Resort Mazatlan 4*
Number of rooms: 109
Official Description (provided by the hotel):
Estrella del Mar sits oceanfront on over three and a half miles of secluded beach in Mazatlan, Mexico. Located 10 minutes from the Mazatlan Airport, the 900-acre gated community includes a colonial Mexico-style hotel with a gracious open-air hacienda-like courtyard and features 47 ocean-view and garden-view rooms and 62 one, two and three bedroom condominiums. Both the guestrooms and condominiums feature private balconies and free WiFi. Estrella del Mar features the spectacular 18-hole Robert Trent Jones, Jr. championship golf course that runs along the Pacific Ocean, home of the PGA Tour Latin America. Other amenities and activities include a spa, salon & workout facility, conference & wedding facilities, pools & hot-tubs, restaurants & bars, tennis courts, soccer fields, water sports and a turtle sanctuary and conservation project. ... more   less 
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Also Known As:
Wyndham Las Villas Hotel Mazatlan

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