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“Review of Emerald Bay”
Review of Emerald Estates

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Emerald Estates
Certificate of Excellence
Crawford, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Review of Emerald Bay”
Reviewed December 16, 2013

Emerald Bay Pueblo Bonito is a beautiful and wonderful place in Mazatlan. The people at the resort are so very friendly and gracias. The facilities and the grounds are amazing. My family has stayed both in the hotel section and the villas. The whole family loves the beauty of the grounds, the pools, the friendly servers who have become our friends, and the great restaurants. We look forward every year to being here and seeing our friends and their wonderful city.

Room Tip: All rooms are great. If quiet is important, ask for a room closer to the Bistro. Rooms closer to th...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mazatlan, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 19, 2013

5-Star Manager, Top Notch Chief Concierge! Every day you are pampered with personal service from the "Emerald Estates" staff. The best kept grounds of any resort. Palm trees and Fresh flowers everywhere. Safety is a big issue here. The Gym and Spa were awesome. Maids are so pleasant and cheerful. So many different hide-a-way places to relax and watch the ocean view.

  • Stayed January 2013, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
2 reviews
Reviewed November 17, 2013

We bought our villa preconstruction and have used it every year. The grounds are immaculate and the service is first class. Our villa is spacious and we love to cook in, we buy local fish and grill it on our private bbq as we lounge in our private pool. The staff is like "familia" and always courteous in responding to our needs. The amenities of the spa and gym is first class. We love to hang out at the big pool, play volleyball, chat up the excellent waiters or paint pottery with Augustine. When we go into town we feel safe hanging with our many friends we've meet. An excellent vacation choice. John and Carla G

Room Tip: All rooms have beautiful ocean views.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chugiak, Alaska, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2013

My husband and I stayed for the first time in our Villa this year. Villa 12 is located at the end of a row. It has a great view from the pool and is very private. You hardly know you are at a large resort. The villa has three large bedrooms with private baths. It has a private pool, hot tub and barbeque. The kitchens are fully stocked with dishes, cookware, utensils, and appliances. The villa is everything we could have asked for.

The resort itself is beautiful. There are several large pools and swim up bars. The food and desserts at each of the resort restaurants is incredible. The hotel staff is friendly, helpful and always ready to assist. We always felt welcome. The resort is very relaxing and completely safe. We highly recommend the resort.

Room Tip: If you are staying in the resort, ask for a room near the main pool. You will be centrally located...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin_Sondra_Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 14, 2013

We are regular visitor of Emerald Bay, Emerald Estates. Every visit is liking coming home to family and friends. We are always met with a warm welcome and if you haven't been to this resort you will be pleased to know the excellent manner to which all of your needs are handled. They have every ementity that a person might need. They accomodate children and seniors with special needs. I must say that being a villa owner has been a great experience. To have your own house, pool, hot tub, washer & dryer, and a great set up of kitchen and bedrooms is a very pleasurable experience. Having people over for drinks and fish fries and just visits is like inviting them into your own home.We like to entertain and cook our own food. For those who have not been to Emerald Bay for a vacation it is a must to put on your list of places to visit. You will not be disappointed.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Irene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 14, 2013

Many thanks for the outstanding service you provided on our annual vacation trip to Pueblo Bonito, Emerald Bay Estates each year. The villas are gorgeous, the resort is beautiful, the beach is wonderful, our friends and family feel safe here.

Everyone’s willingness to go above and beyond is well-known to all in our party of family and friends and clearly the word has spread! The quality of work is exceptional. Every day the employees help meet and exceed our needs.

The Concierge is wonderful and we are fortunate to benefit from the assistance of many co-workers. It is the people Mazatlan that work hard to ensure our vacation at Pueblo Bonito, Emerald Bay Estates is a success.

We wanted to take a moment to express our gratitude to you on how much we appreciated the excellent customer service you and many others have provided.

Thank you again for all you do in making our vacation in Mazatlan special and we will look forward to seeing you next year.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Gilbert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryville, Missouri
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2013

When you arrive you are truly amazed at this resort. You definitely feel like you are stepped into the place for the rich and famous. The villa was beyond expectations and the food was exceptional. There is something for the entire family and large enough that everyone has there space. We had friends in to share an evening at our villa for swimming and grilling and it was one of the best times ever. I will definitely keep returning as long as I can.

Room Tip: Depending on location of which you and activity you want to enjoy you can request a room closest to...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lardog48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emerald Estates

Property: Emerald Estates
Address: Calle Cerro de La Campana S/N | Zona Nuevo, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Swimming Pool
Hotel Style:
Ranked #3 of 45 Specialty Lodging in Mazatlan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Emerald Estates 4*
Number of rooms: 5
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