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“Great Week” 4 of 5 bubbles
Review of The Palms Resort Of Mazatlan

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The Palms Resort Of Mazatlan
Ranked #20 of 80 Hotels in Mazatlan
Eagan, Minnesota
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Week”
4 of 5 bubbles Reviewed January 23, 2014

Stayed here the week of january11 and had a great time. The staff every day went out of their way to make our stay one to remember. One night they ran out of the wine my wife ordered and sent someone out to get more. very impressive! Already thinking of returning for another stay next year. Thanks to all the staff for a great time!

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RickEagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    118
    119
    49
    19
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Olympia, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

We have been going to Mazatlan since the 80's at different resorts. We bought a timeshare from Gustavo in the 80's, at a different resort and went every year on vacation, we became very good friends with him and his wife thru the years, when he became Manager of the Palms Resort, we purchased a timeshare from him there (Holiday Inn at that time) this was around 2006, we try to go at least 2 weeks per year and love all who works there, they are all very considerate and helpful... love the swim up bar, have met lots of great people there.. Thanks to Gustavo, his wife, Gaby for all you help and friendship. See you in March 2014..

Room Tip: Never had a "bad" room in the 7 years we have been going there. Looking forward to being...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maggiegirl0131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

We arrived late afternoon before sunset, the room was awesome with great beds, furnishings and decore. We enjoied an awesome dinner while watching an incredible Mexican sunset and the surf rolling in. The menu and food were very good and the ambiente was better than any I've experienced. Overall it was a wonderful experience!

Room Tip: Ask for beach view...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Chapala
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 29, 2013 credit card Amex Card Member Review

This hotel is right on the beach in Mazatlan Mexico. It is safe, beautiful, and has a wonderful staff. The man who checked us in, Edwardo, was helpful and had a contagious smile. If you're tired and grouchy, I guarantee that he will improve your mood.

Stayed October 2013, traveled as a couple
Helpful?
6 Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

A nice hotel not so good beach since the tide is strong,(which makes it also cleaner) but, an infinity pool compensates it, with amazing sunsets.
In process of restoration, the hotel is 1 km from the main discos and restaurants, in the middle of Zona Dorada. Nice attention, and great facilities.

Room Tip: Choose the ocean view rooms in the last floor. Amazing sunsets.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JoelVargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aguascalientes
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

Me And my Family Have visited This hotel since the last 35 years When it used be a Holday Inn.
Still is a veryvgood Hotel, Nice Rooms, Clean, Well maintained.
Pretty convenient size Hotel Layout, confortable, with good Swimming Pool, Restaurante, And Lobby Bar.
Excellent Location And Fair Reasonable Price at $ 80 USD Room Rate.
I am Still planning to come back !

Room Tip: All Rooms are Ocean View. Senior Citizens Should Ask the closest ones to the Lobby.
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jesus E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 3, 2013

well, we arrived Friday afternoon and w left Sunday, we have changed the room for 3 times;
first, our room was in the 6th floor ( the last floor) we couldn t sleep with the noise of the air conditional it was very strong:((
second, we change the room but we stay in the same floor, unfortunately we could stay in this room because of the bad smell, it was very bad, i think there is a problem of humidity or some thing like this,
finally, the last room was in the third floor, and it was dirty, the bed was horrible, and a lot of noise.
we liked only the view, the location and the staff.
the buffet was so poor.
the swiming pool was so dirty

Room Tip: i ll never come back to this hotel
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank soolfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Resort Of Mazatlan

Property: The Palms Resort Of Mazatlan
Address: Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico (Formerly Holiday Inn)
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Mazatlan
#8 Best Value Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#15 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Resort Of Mazatlan 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Palms Resort of Mazatlan is located on the beautiful beaches of Mazatlan, in front of the three islands in the golden zone, and it posses a Mexican architecture with elements of Mexico.Location is the most important for a great vacation. Our guest love our location on the beach, the gardens, the infinite pool, pool bar, and comfortable rooms that invite you to relax.The perfect vacation at Mazatlan starts with a sun set, pacific tropical breeze and beaches with warm and crystal clear water. Rest in your personal oasis of comfort after a sunny day of recreation.All our rooms offer all the comfort that our guest need, with beds incredible comfortable.Enjoy our delicious gastronomic variety and cocktails in our restaurants and bars. ... more   less 
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Also Known As:
Holiday Inn Sunspree Mazatlan Hotel Mazatlan
Holiday Inn Mazatlan
Mazatlan Holiday Inn

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