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The Palms Resort Of Mazatlan
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Reviews (378)
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117 - 122 of 378 reviews
Reviewed October 3, 2011

This is a great place to stay! Safe, clean, great food and staff!!! The room was wonderful!

Wonderful pool and great views.

Room Tip: Ocean view
  • Stayed: September 2011, traveled with family
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2  Thank CWMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

This hotel was just run of the mill. Nothing particularly wrong apart from the beds, oh my goodness the mattresses are beyond hard. Very uncomfortable.

The meals I had there were good and very good value.

If you get a really cheap deal it is very much worth a visit. Not suitable for business

  • Stayed: September 2010, traveled on business
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1  Thank Rich2809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

We loved everything about the hotel ! Food, service, entertainment, pool - all good !

Only complaint the beds are hard as rocks.

Room Tip: all the rooms have an ocean view - wonderful !
  • Stayed: March 2011, traveled as a couple
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1  Thank bendzeneez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

The hotel is very nice, good rooms, good pool, very good food and cheap beer.
But the problem was the beach, I was expecting to walk on the beach but you couldn’t because the waves hit the containment wall, It was too dangerous.
I didn’t like the hotel service, they close the pool at 10 pm but the pool towel close at 7pm so 3 hrs without towels..?? and close for night??
The business center charged for using the computers and printer!! This was the first time I have been charged for this at a Holiday inn hotel and I’m a Platinum Priority club member. The location of the Hotel is at the end of the Gold Zone so you need to take a “Pulmonia” Cab to the restaurant not bad $40 pesos each way.
I would definitely not stay at this hotel again, I would try the Crown Plaza on the far end of the Golden zone.
And every day for 6 days @ 9AM the housekeeping personal would knock on the door to see if the room was empty or occupied… can’t front desk do this?? Very annoying...

  • Stayed: July 2011, traveled with family
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1  Thank dtamezCPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2011

Amazing hotel. The Hotel Manager was awesome! The front desk team to the waiters at the pool restaurant were all wonderful. Family friendly this may be a smaller resort but definitely 5starbin my book. Two ably priced, perfect location and the pool was breath taking. All around beautiful place. Highly recommend and will definitely return!

  • Stayed: April 2011
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2  Thank sams4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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