It was late and we thought the hotel had been redone... boy was that a mistake..It took forever to check in and we were the only ones in the lobby!
When we got to the room I was going to take a shower. The bathroom did not look too clean and when I pushed back the shower curtain there was a cockroach!! Yikes.
So no shower.
The beds were just a mattress on top of a concrete slab. They did not have remote controls for the tv. The rooms were hot when we entered. The ac was not on so had to wait for it to cool down.
And the sliding glass doors opened up to nothing... 5 stories up! Where is the building inspector when you need one? Thank goodness our 4 year old grandson was too tired to check out the view.
We woke up to our car in the parking lot being rearended.. and the hotel held no responsibility and nothing- absolutely nothing was done. The truck that had hit us was just sitting there but the hotel staff could not tell us who it was. They fail to take the driver license info in Mexico.
We left as soon as possible in the morning.
- Official Description (provided by the hotel):
- Oceano Palace is our signature property with 255 rooms, some of them with an equipped kitchenette, that were renovated in 2014. It is available in European Plan and All-Inclusive. It features daily shows, a fully equipped gym, heated pool, daily pool activities and music. Our amenities include a fully equipped gym with the free services of a personal trainer and babysitting services at an additional charge. Our property is located right on the Golden Zone of Mazatlan, overlooking Birds Island. Our location features spectacular views of the Pacific Ocean and wildlife on the island. Our food service includes: La Terraza: Mexican Food Roxy Bistro: Pizzas and Steaks Grand Central Bar: Sushi Bar Our All-Inclusive Plan of their meals at their local restaurant in addition to a set number of dinners at our other restaurants and properties. Details: - 7 Night all-inclusive vacation includes 3 dinners at our other properties & restaurants - 5 Night all-inclusive vacation includes 2 dinners at our other properties & restaurants - 3 Night all-inclusive vacation includes 1 dinner at our other properties & restaurants Location 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more less
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- Also Known As:
- Oceano Palace Hotel Mazatlan
- Oceano Palace Mazatlan