Since the first day the staff treated my guests and I very very poorly. The rooms weren't ready, my card key wouldn't open my room door, a/c in one of my other rooms didn't work, guests have to wear a bracelet to be identified(bad move in Mexico, because everybody knows you are staying at a hotel, including the bad guys). Pool side bar was never opened. Inside bar closes at 10 pm (no fun). Very uptight atmosphere, not worth the money, one can find much better service and a more relaxed enviroment for equal or less money. STAY SOMEWHERE ELSE, YOU WILL BE DISAPPOINTED
- Official Description (provided by the hotel):
- Oceano Palace is our signature property with 255 rooms, some of them with an equipped kitchenette, that were renovated in 2014. It is available in European Plan and All-Inclusive. It features daily shows, a fully equipped gym, heated pool, daily pool activities and music. Our amenities include a fully equipped gym with the free services of a personal trainer and babysitting services at an additional charge. Our property is located right on the Golden Zone of Mazatlan, overlooking Birds Island. Our location features spectacular views of the Pacific Ocean and wildlife on the island. Our food service includes: La Terraza: Mexican Food Roxy Bistro: Pizzas and Steaks Grand Central Bar: Sushi Bar Our All-Inclusive Plan of their meals at their local restaurant in addition to a set number of dinners at our other restaurants and properties. Details: - 7 Night all-inclusive vacation includes 3 dinners at our other properties & restaurants - 5 Night all-inclusive vacation includes 2 dinners at our other properties & restaurants - 3 Night all-inclusive vacation includes 1 dinner at our other properties & restaurants Location 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more less
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- Also Known As:
- Oceano Palace Hotel Mazatlan
- Oceano Palace Mazatlan