This hotel is really going down hill. For the price, a little better attitude would be helpful. The front desk wouldn't even help me call their sister hotel at Emerald Bay to help us transition from P.B. Mazatlan to Emerald Bay. Karina told me to go back to my room and call myself, and of course there would be a charge. If it hadn't been for the concierge, I would have had quite a phone bill trying to work out the logistics.
Our "luxury" room had the bedroom window right off the main drag. Lots of noise! Thank goodness we're at Emerald Bay now because there is a world of difference.More
- Free Parking