This was my fourth trip to Mazatlan. I have friends that live there, so I like to visit them. This is the first time I stayed at the Playa Mazatlan and it was a pleasurable vacation. There are some things this hotel could do to improve, and one is the rooms. I had a room (2006) on the second floor to the north facing the water (I paid extra for that.) The view was great, and I could hardly here any loud music at night. The room was clean and the airconditioning worked fine. The room was plenty big enough, as was the bathroom. Now for the downfalls. The table in the room is unmovable, and the cheap viynal couch has no table. There are no table lamps, or seperate lighting situations for reading, or just going to the bathroom in the middle of the night. The lights they have are two florescent above the beds, one spot light above the table, and one incandescent above the door. They all go on at the same time, making it a very bright and uncomfortable lighting situation. There is a window by the front door with no drapery or shades, which not only lets the outside hall light in at night, but allows people to see into the room (it is blurred glass, but you can still see in.) There is no fan vent in the bathroom, but another window leading out into the hallway with tilt glass panes for ventilation. This you can also see in if you wanted to, and you can here people going to the john and showering. The drapery and shading for the patio doors are white and don't keep out much light, so sleeping in is imposible, there is a door to the adjoining room which you can here through easily. It has a big closet which some of the wasted space could be used for a refrigerator. They have no ice machines by the room, so you have to buy a cooler and ice from across the street. The maid service was a bit bizzarre. They would leave the dirty linens in the room overnight as if they forgot them. It took two days to get the room service dishes removed. The television satilite service could be a lot better. there is no night stand, or remote control for the T.V.
The location and grounds are fabulous. It has four great pools, and a jaccuzi. The hotels beach area is pleasent and well kept. The food and service is great. There is a confusing situation at the main pool. Apperently the poolside cafe and bar is leased out to a private entity meaning you can't use your room charge there. The exchange rate they gave me was $9.50, which is a lot lower then the actual rate you can get at the bank, or if you used your room charge thus putting it on a credit card at the end of your stay. Ramon is a great, hardworking person at the poolside cafe.
All in all I am not a complainer, but the review is fair, and this hotel is a bit above average. For the nicest room in Mazatlan, but smaller pool area stay at the Royal Villas. and for a nice room , big pool areas, but further away, stay at either Pueblo Bonitos
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- Also Known As:
- Playa Hotel Mazatlan
- Mazatlan Playa Hotel
- Hotel Mazatlan Mexico Playa
- Playa Mazatlan Hotel