My wife and i stayed at this hotel for 5 days in March. It was easy to get to from the airport and check in was prompt. We had a plumbing problem in our room and the mamager immediately switched us to a very large ocean view suite at no additional cost. The maid service was prompt and responsive.
I was very impressed with the wait staff. There were several wedding receptions taking place so the staff was extremely busy but were always friendly. Special shoutouts to The Bell Captain, Oscar; the restaurant staff incliuding Julio Campos and Ramon; and the pool side waiter, Oliveres. Despite my extremely limited spanish communication was not a obstacle.
- Official Description (provided by the hotel):
- All inclusive/European plan hotels and resorts located at Mexico, Argentina and Puerto Rico. ... more less
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- Also Known As:
- Crowne Plaza Mazatlan Hotel Mazatlan