We just got back from an amazing 2 week stay at the Crowne Plaza Mazatlan. We had booked the trip in early 2011 after finding an all-inclusive deal that we couldn’t pass up. Truth be told we were a bit worried about what we would find when we got there based on some of the reviews; however, we discovered right away that there was absolutely nothing to worry about!
A recent change in management seems to have improved things at the Crowne. The property itself is immaculate, our room was great (beds were comfortable, which is saying something for anywhere in Mexico) and the staff were, in a word, incredible. They work extremely hard to ensure your every need is taken care of and we’d like to give a shout-out to Rossalio, Ernesto, Hugo, Wendy, Jose, Horacio and all of the staff at the Crowne – thank you so much for making our trip extra-special!
The food was always fresh and was served in a timely manner. There was sufficient variety on the menu to keep us satisfied for the entire two weeks of our stay. When we made a special request they were more than happy to create the meal of our choosing from items on the menu. The wait staff brought drinks to us at the pool/beach as well as items from the snack menu. We especially enjoyed the club sandwich.
If you are looking for a resort that has nightly entertainment and multiple pools/restaurants/bars then we would recommend looking somewhere else. However, we would highly recommend the Crowne Plaza if you are looking for a beautiful place to RELAX and hang out by the pool/beach. You are sure to enjoy the baby-powder sand beaches, amazing sunsets, clean and bright facilities, great staff and impeccable service. Mazatlan is a beautiful place and is safe for anyone who uses common sense when travelling…give the Crowne Plaza a try, you won’t be disappointed!
- Official Description (provided by the hotel):
- All inclusive/European plan hotels and resorts located at Mexico, Argentina and Puerto Rico. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Mazatlan Hotel Mazatlan