While the people are genuine and helpful, simple expected and services such as clean towels, bathroom tissue, high speed internet and room keys that work for more than one day at a time are lacking. The pool is clean and inviting but the deck charis are oftne not clean or repaired. Our room dorr handle took 8 days for the hotel staff to repair to ensure we could lock our room! We had no functional wireless high speed internet in our room (and no wired option) and had to take the computer into the hallway or the lobby to use it. Our room was cleaned every day but we had to call down more than once for bath tissue. The towels by pool side were often out and we had to wait for more.
- Official Description (provided by the hotel):
- All inclusive/European plan hotels and resorts located at Mexico, Argentina and Puerto Rico. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Mazatlan Hotel Mazatlan