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“BEAUTIFUL IN DOWNTOWN GREAT FOR BUSINESS TRAVEL”

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City Express Mazatlan
Ranked #10 of 78 Hotels in Mazatlan
Crestline, California
Level Contributor
296 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
“BEAUTIFUL IN DOWNTOWN GREAT FOR BUSINESS TRAVEL”
Reviewed February 19, 2014

$900 pesos a night, the room was brand new, clean, and well appointed. not yucky or run down. it is not a 'resort. no pool. but it had a complimentary breakfast and fitness facility. There is nothing wrong with this particular hotel. I'd be willimg to try other "city express" or "express junior' outlets. it's a chain in mexico. very nice. Nothing bad to say.

Room Tip: I believe they are all the same.
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aerovergalineas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlen C, Guest Relations Manager at City Express Mazatlan, responded to this review, February 20, 2014
Dear Guest,

Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Mazatlan did with your expectatives of comfort and service and make you very comfortable
Looking foward for your next visit soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Mazatlan, Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 18, 2013

Booked the hotel on-line...rate quoted was $63.19. When we arrived, they wanted to charge us $1182 MXN(approx. $100 USD) So, we left & went someplace else. Well, lo and behold they billed my credit cared $1182 MXN. Working on it now. Bad front counter service. Not helpful at all. BEWARE!!!!!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Guest Relations Manager at City Express Mazatlan, responded to this review, April 23, 2013
Dear Guest,

Thanks for contacting us, we want to apologize for what happened with your reservation Rest assured that timely followed this case and talk to the people involved for it not to happen. We appreciate you taking the time to tell us your experience.
We us the opportunity to have their presence in future occasions.

Best Regards
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mexico
Level Contributor
139 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 12, 2011

this hotel is a great bargain! i would recommend staying here if you are driving to, or through mazatlan. it is a straight shot from the highway (after the bridges are finished being built) and about 1k from the malecon (also a straight shot). my husband and i always stay here when passing through the city. you get a nice clean room, free water, free internet, and a free breakfast. (fresh fruit and yogurt, coffee, juice, sweet rolls, and the makings for a ham sandwich.the rooms are small, but that is no problem. we stayed there last night and paid only 52 dollars! there is a good taco restaurant down the street, and a shopping center for all your needs next door. you can't beat it.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank almo52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Express Mazatlan

Property: City Express Mazatlan
Address: Av. del Toreo No 90, esq. Rafael Buelna, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Express Mazatlan 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
City Express Mazatlan Hotel Mazatlan

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