The RIU is a great no pressure hotel that does NOT pressure sell or promote timeshare which is nice. From the time you arrive you will be bombarded by shyksters trying to sell time share. They are quick and lure people even before leaving the airport. It's too bad because this part of Mexico is trying to clean up the problem with crime and from what I saw the police and federal military is very evident.
Food at the hotel is great. The tobasco restaurant is by far the best but extremely hard to get reservations so go directly to the matre de during the day and ask. The buffet is great. Service food cleanliness its great. The chef will ask you personally at almost every visit. We had a great server and its a shame I can't remember his name. He was young and extremely attentive to detail. Great English and could give advice on anything in hotel and surrounding area. The bars are great.
The only complaint about the hotel is that there is no adult only area and it gets crazy busy with kids running screaming splashing and just being kids. There is a kids area at the hotel and there should be an adults only area
One word of caution is beware the jewelry shops. Don't go to the stores called The Real Mc Coy and silver Ring. They are scammers to the greatest degree and will lie about every part of the items they sell and will not stand behind there product or promises. Most of the stores are co owned and all play the same game to get your money. The only honest store I found was Rubio jewelery He is the only true gemologist and although he seems a little expensive at first you will soon se
e that the product he says you are getting is actually the quality size and colours that the jewelry actually is. So be ware be very ware. Even the tour reps that work for sunwing get kickbacks to send you to the jewelry shop they work at in the off season.
We had beautiful pictures taken on the beach at sunset and although I know they turned out great the photo desk was too busy to help or closed. Too bad as I would have purchased some for sure.
The beach venders are eager to sell the average souvenirs to you and have beautiful blankets for 40 for a king size if you are savvy enough. There is a man named Candy who speaks some English and is honest if you ask for him everyone knows him.there is a guy who sells fishing charters for deep sea fishing for about 350 for 8 hours including beer lunch tackle transportation, and fishing license. Make sure It's included.He wears a white captains hat and acts a little like Gilligan off Gilligan's island. Quite entertaining to say the least.
I would recommend this hotel to anyone family, singles and couples. Just keep in mind the people are fighting each other for your dollar as tourism is down 50% , and if you can use that to your advantage you will have the time of your life
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan