8 of us travelled to Mazatlan in November 2012 and stayed at the Riu - this was my first experience at a Riu resort and they are fantastic! We stayed with our 3 year old in a family suite - had a king sized bed and a twin bed. The upside to a family suite is that all the family suites are located in the same area in the hotel so it was by far the quietest hotel we have stayed at, despite being VERY large ( 700 rooms)
You don't need to pay extra for an ocean view, all of the rooms face the ocean and have decent views. We were on the 10th floor and had a fantastic view, my sister and her family were on the 3rd floor in a standard room and had ocean views as well, just not quite as expansive.
Our three year old had a fantastic time at the kids pool - we never left him in the kids club at all. He was able to play in the pool on the slides while we watched and lounged in the chairs beside the pool.
There is a local surf beach 2 min walk down the beach, you can also stand on your balcony and see them surfing in the morning.
Riu was very clean and safe, and the staff went out of their way to help - a maid saw me struggling to carry my son and all of our beach things, so she stopped what she was doing to help out. The waiters and waitresses were very accomodating as well, even in the buffet areas they all recognized us by the last 3 or 4 days, and had our drinks waiting for us.
The only negative comment I have is that on the weekends the resort is super busy because locals come to stay. There were a few times during those days that the buffet couldn't keep up, and there was very limited seating in the buffets and restaraunts.
We have stayed in 5 other all inclusives over the past few years and Riu had something for everyone. I am a big fan of this resort.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan