We loved our stay, Dec 1 to 8, 2011. The hotel exceeded our expectations. The only thing which the hotel arguably lacks is WiFi throughout (available only in the lobby). Given the growing negative vibes on alleged health risks of Radio Frequency Radiation, the relative lack of WiFi will be considered a plus by others.
We travelled with another couple and ate at all the specialty restaurants and the buffet. The food and service was usually top notch. I’m no connoisseur of wine, but I really enjoyed the house red.
Each morning we spent 45 minutes in the fitness centre... burning some of those added calories. The gym is large and clean with excellent equipment.
The people who work at the RIU really appear to enjoy their jobs. Each day, our terrific housekeeper left wonderful, creative surprises in the form of elaborate facial tissue bows and towel animals.
Our room was basic on the 3rd floor, (i.e. no upgrade) but it had a fabulous view. The sunsets were awesome.
Some folks complain (in their reviews) of the slow elevators. Seeing as we only on the 3rd floor, we took the stairs so the elevators were not an issue for us.
We booked through SunWing (Signature) Vacations and look forward to travelling with them again. Top shelf service from beginning to end.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan