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“Supreme Disappointment” 1 of 5 bubbles
Review of Suites Santa Barbara

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Suites Santa Barbara
Ranked #20 of 52 Hotels in Manzanillo
Southern Ontario
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Supreme Disappointment”
1 of 5 bubbles Reviewed April 7, 2007

Having visted Manzanillo a few times we wanted a month long stay and were induced by an advertisement in CARP Magazine to try Long Stay Vacations through Uniglobe Plus Travel in Toronto. We booked a month long stay at Olas Altas in Manzanillo. On arrival we were shocked to find the suite dirty, no toilet seats, shower doors falling off, burnt lamp shades, mold in the showers, leaky plumbing and doors that would not fasten rendering the suite completely unsafe.
We complained and were provided with a different suite in another of their properties in Manzanillo. This place was a little cleaner but it was dangerous which should have been obvious from the black soot on the ceiling. This was from a faulty water heater which actually blew up during our stay. There were noisy parties going on at all hours of the night and a car which revved up its engine at 5.00 a.m. every morning. The suite was abominably hot due to hot water pipes running under the floor. The swimming pool overlooked a run down open yard in which all the dirty sheets and towels were piled in the open waiting to be laundered on site in a small shed adjoining the yard.
The only saving graces from this horrible vacation were the friendly people we met at the hotel and some of the staff people who did at least try to make things better for us.

  • Liked — The people we met at the Hotel
  • Disliked — Small space with unbearable heat and rustic.
  • Stayed January 2007, traveled with friends
    • 2 of 5 bubbles
    • 2 of 5 bubbles
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
    • 2 of 5 bubbles
    • 4 of 5 bubbles
    • 3 of 5 bubbles
      Business service (e.g., internet access)
7 Thank RobwoodTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
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Additional Information about Suites Santa Barbara

Property: Suites Santa Barbara
Address: Blvd. Costero Miguel De La Madrid No. 1167, Manzanillo, Mexico
Location: Mexico > Pacific Coast > Colima > Manzanillo
Swimming Pool
Hotel Style:
Ranked #20 of 52 Hotels in Manzanillo
Price Range (Based on Average Rates): $
Number of rooms: 123
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